Gloria Mwenda
Ottawa,ON
Overview
4
4
years of professional experience
Work History
Corporate Records Assistant
Gowling WLG / Ricoh
Ottawa, ON
02.2025 - Current
- Scanned and digitized corporate minute books and legal documents with a high degree of accuracy and attention to detail.
- Performed quality control checks to verify the completeness and legibility of scanned files, ensuring alignment with original hard copies.
- Utilised Chain of Custody system to track and manage physical records throughout the digitisation workflow.
- Uploaded and organized scanned documents into the firm's document management system, following naming conventions and metadata standards.
- Maintained confidentiality and compliance with internal protocols and legal industry regulations regarding sensitive client information.
- Supported the corporate law team by efficiently handling high volumes of record requests in a fast-paced, detail-oriented environment.
Administrative Assistant
Baker Tilly
Ottawa, ON
08.2024 - 10.2025
- Assembled client tax and financial packages, letters, and invoices in accordance with the firm’s quality and document standards.
- Electronically did the file maintenance of clients documents including archiving and lockdown.
- Screened and redirected client enquiries, gauged urgency, and escalated as required.
- Handled external and internal communication including mail, e-mail, fax.
- Scheduled virtual and in office meetings.
- Managed and ordered office supplies.
- Assisted with building maintenance and operational issues.
Residence Services Representative
Algonquin College
Ottawa
01.2024 - 08.2024
- Provided administrative support such as scheduling appointments, processing paperwork, and providing service to the public by telephone and in person.
- Welcomed and assisted residents with check-in and check-out processes.
- Responded to resident inquiries, concerns, and requests promptly and professionally.
- Served as a liaison between residents, staff, and campus administration.
- Organised and participated in residence events and activities to foster community engagement.
- Maintained accurate records of resident information and housing occupancy.
Communications and Public Affairs Intern
Milimani Law Courts - Kenya Judiciary
Nairobi, Kenya
01.2022 - 04.2022
- Assisted customers in general court procedures.
- Assisted in giving litigants the daily case cause list.
- Conducted research to support communication strategies.
- Drafted internal communications such as newsletters, memos, and reports.
- Organised events and public outreach activities.
- Provided general administrative support to the Communications and Public Affairs team as needed
Education
Bachelor Of Arts - Law
Carleton University
Ottawa, ONTimeline
Corporate Records Assistant
Gowling WLG / Ricoh
02.2025 - Current
Administrative Assistant
Baker Tilly
08.2024 - 10.2025
Residence Services Representative
Algonquin College
01.2024 - 08.2024
Communications and Public Affairs Intern
Milimani Law Courts - Kenya Judiciary
01.2022 - 04.2022
Bachelor Of Arts - Law
Carleton University