Gloria Mwenda
Ottawa,ON
Overview
4
4
years of professional experience
Work History
Corporate Records Assistant (Scanning Clerk)
Gowling WLG / Ricoh
Ottawa, ON
02.2025 - Current
- Scanned and digitized corporate minute books and legal documents with a high degree of accuracy and attention to detail.
- Performed quality control checks to verify the completeness and legibility of scanned files, ensuring alignment with original hard copies.
- Utilised Chain of Custody system to track and manage physical records throughout the digitisation workflow.
- Uploaded and organized scanned documents into the firm's document management system, following naming conventions and metadata standards.
- Maintained confidentiality and compliance with internal protocols and legal industry regulations regarding sensitive client information.
- Supported the corporate law team by efficiently handling high volumes of record requests in a fast-paced, detail-oriented environment.
Administrative Assistant
Baker Tilly
Ottawa, ON
08.2024 - 10.2025
- Assembled client tax and financial packages, letters, and invoices in accordance with the firm’s quality and document standards
- Electronically did the file maintenance of clients documents including archiving and lockdown
- Screened and redirected client enquiries, gauged urgency, and escalated as required
- Handled external and internal communication including mail, e-mail, fax
- Scheduled virtual and in office meetings
- Managed and ordered office supplies
- Assisted with building maintenance and operational issues
Residence Services Representative
Algonquin College
Ottawa
01.2024 - 08.2024
- Provided administrative support such as scheduling appointments, processing paperwork, and providing service to the public by telephone and in person.
- Welcomed and assisted residents with check-in and check-out processes
- Responded to resident inquiries, concerns, and requests promptly and professionally.
- Served as a liaison between residents, staff, and campus administration.
- Organised and participated in residence events and activities to foster community engagement.
- Maintained accurate records of resident information and housing occupancy.
Communications and Public Affairs Intern
Milimani Law Courts - Kenya Judiciary
Nairobi, Kenya
01.2022 - 04.2022
- Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery
- Download jobs from email or print queue, sizing, reproducing, sorting and finishing
- Establishing and maintaining quality controls to ensure work accuracy
- Responding to first level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines
- Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of work space
- Running reports
- Keeping logs of downtime, repairs and meter charges of all copiers/printers on site
Education
Bachelor Of Arts - Law
Carleton University
Ottawa, ONTimeline
Corporate Records Assistant (Scanning Clerk)
Gowling WLG / Ricoh
02.2025 - Current
Administrative Assistant
Baker Tilly
08.2024 - 10.2025
Residence Services Representative
Algonquin College
01.2024 - 08.2024
Communications and Public Affairs Intern
Milimani Law Courts - Kenya Judiciary
01.2022 - 04.2022
Bachelor Of Arts - Law
Carleton University