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Glenys Simpson
Winnipeg,MB
Summary
Results-driven multi-unit manager with a proven record of enhancing sales growth and customer satisfaction. Expertise in operations management, staff development, and data analysis to optimize performance and drive operational efficiency.
Overview
24
24
years of professional experience
Work History
Multi-Unit Manager
Booster Juice
Winnipeg, MB
09.2006 - 02.2026
- Oversaw daily operations across multiple locations, ensuring consistent product quality and customer service standards.
- Developed and implemented training programs for staff, enhancing team performance and operational efficiency.
- Analyzed sales data to identify trends, optimizing inventory management and reducing waste.
- Collaborated with marketing teams to design promotional campaigns, increasing brand visibility in local markets.
- Conducted regular performance evaluations, providing feedback that guided employee development and career growth.
Kitchen Manager
Terraces By Hallman Retirement Home
Waterloo, ON
02.2002 - 03.2004
- Managed daily kitchen operations, ensuring compliance with food safety and sanitation standards.
- Developed and implemented efficient workflows to optimize food preparation and service delivery.
- Trained and mentored kitchen staff, fostering a collaborative and productive work environment.
- Oversaw inventory management, including ordering supplies and minimizing waste effectively.
- Collaborated with culinary team to create seasonal menus that enhanced guest satisfaction.
- Led initiatives to reduce operational costs while maintaining quality standards in food production.
- Conducted regular performance evaluations, providing constructive feedback to enhance team skills.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
- Designed and maintained menus to offer variety of high quality and consistency of dishes.
Education
High School Diploma -
Oak Park
Winnipeg, MB06-1987
Skills
- Operations management
- Sales growth
- Staff development
- Employee engagement
- Customer service
- Problem-solving
- Problem-solving abilities
- Time management
- Effective communication
Languages
English
Timeline
Multi-Unit Manager
Booster Juice
09.2006 - 02.2026
Kitchen Manager
Terraces By Hallman Retirement Home
02.2002 - 03.2004
High School Diploma -
Oak Park