Giridhar Naik Dhanavath
Customer Solutions Advisor
206-2360 Birchmount Road,Scarborough,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
4
4
Languages
Work History
Customer Service Supervisor
Scotiabank
03.2020 - Current
- Maintained strong relationships with key clients by addressing their unique banking needs promptly and professionally.
- Collaborated with senior management to develop strategic plans for improving branch performance and meeting targets.
- Promoted a culture of continuous improvement by encouraging staff input on process enhancements and problem-solving initiatives.
- Supervised and controlled branch activities according to bank policies to meet loan and deposit volume goals and for responsive customer service.
Building Concierge
G4S Secure Solutions
09.2015 - 10.2019
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Conducted pre-employment background checks on prospective hires as part of the organization''s commitment to maintaining a secure workforce environment.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Building President
Sri Sai Avenue And Properties
06.2012 - 12.2014
- Managed a team of maintenance personnel to maintain cleanliness, functionality, and attractiveness of the property.
- Conducted move-in and move-out inspections to assess unit conditions and coordinate necessary repairs or renovations.
- Organized community events within the building premises creating a positive environment among tenants fostering long-term tenancy relationships.
- Collaborated with property managers to ensure timely rent collection and enforcement of lease agreements.
Education
MBA - International Business Management
St Lawrence College
05.2001 -
Bachelor of Arts - Bachelor's in Commerce And Accountancy
Osmania University
Hyderabad, India 05.2001 -
Skills
- Building Maintenance
- Facility Operations
- Building inspection
- Asset Management
- Work Order Management
- Seasonal maintenance understanding
Timeline
Customer Service Supervisor
Scotiabank
03.2020 - Current
Building Concierge
G4S Secure Solutions
09.2015 - 10.2019
Building President
Sri Sai Avenue And Properties
06.2012 - 12.2014
MBA - International Business Management
St Lawrence College
05.2001 -
Bachelor of Arts - Bachelor's in Commerce And Accountancy
Osmania University
05.2001 -
Similar Profiles
Abhishek WahalAbhishek Wahal
Senior Manager at ScotiabankSenior Manager at Scotiabank
Tebah Al-SafiTebah Al-Safi
Customers Experience Associate at ScotiabankCustomers Experience Associate at Scotiabank
HARSHIL PATELHARSHIL PATEL
Customer Experience Associate, Kitchener at ScotiabankCustomer Experience Associate, Kitchener at Scotiabank