An enthusiastic, highly motivated, and dedicated student at Ontario Tech University. Seeking to apply strong work ethic ability to enhance the community, provide excellent service, and gain new work experience.
Overview
5
5
years of professional experience
Work History
Manager
The Childrens Place
05.2023 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Peer Leader
Ontario Tech University
01.2023 - Current
Extended outreach and marketing efforts to educate stakeholders in community about programs and services offered.
Helped students develop organizational, time management and study skills.
Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
Advocated for students to access available resources.
Developed and implemented student guidance plans to foster academic success.
Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
Sale Associate
Chick-Fil-A
08.2020 - 08.2021
Informed and interacted with costumers regarding sales and promotions
Multi-tasked orders and inquiries from customers and online food services
Gained excellent time management skills by inputting and meeting orders' timelines
Solved various types of issues while delivering high standard costumer service.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Swimming Instructor
Jack of Sports
12.2018 - 03.2021
Instructed children from the ages of 2- 15 years in different swimming levels
Used leadership and communication skills to effectively deliver all types of swimming lessons
Used de-escalation and conflict resolution skills in various situations to maintain control and a safe work environment.
Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Adapted teaching techniques to different learning styles.
Provided positive reinforcement and motivation to increase student confidence and performance.
Hospital Volunteer
Michael Garron Hospital
09.2018 - 01.2020
Volunteered by assisting nurses with their day-to-day duties
Worked in a collaborative manner with nurses, doctors, and other fellow volunteers to give patients excellent care
Helped distress patients by providing their essential needs in a health care environment such as food, clothing, and any other request of assistance.
Transported patients and helped with discharge procedures.
Complied with HIPAA standards to confidentially maintain patient medical information.