Gimal Gilbert
Courtenay,BC
Summary
Dedicated and compassionate individual seeking a position as a support worker to provide essential support and care to patients, leveraging strong communication and interpersonal skills, as well as a genuine passion for improving the well-being of others.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behaviour Interventionist
Footholds Therapy Center
10.2023 - Current
- Provided crisis intervention services when necessary, ensuring the safety and wellbeing of all individuals involved.
- Improved student behavior by developing and implementing tailored intervention plans.
- Evaluated progress regularly, adjusting intervention plans as needed to ensure continuous improvement in student behavior.
- Promoted positive behavior change through consistent reinforcement and appropriate consequences.
- Helped students build skills to navigate typical academic and social situations.
- Reduced classroom disruptions by providing one-on-one assistance to students struggling with behavioral challenges.
Line Cook
Boston Pizza
06.2023 - 09.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Front Desk Supervisor
Super 8
08.2022 - 06.2023
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Resolved guest complaints with tact and diplomacy, maintaining a positive image for the hotel brand.
Customer Experience Salesfloor Department Manager
Walmart
05.2021 - 09.2022
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Customer Experience Salesfloor Associate
Walmart
11.2019 - 04.2021
- Contributed to the achievement of store sales goals through consistent delivery of exceptional customer service.
- Demonstrated strong communication skills when interacting with diverse clientele, fostering an inclusive shopping environment.
- Worked closely with management to implement store policies consistently, leading to enhanced operational efficiency.
- Utilized effective time management strategies during peak hours, ensuring prompt attention for each individual shopper.
Dairy Associate
Walmart
10.2018 - 11.2019
Lot Associate
The Home Depot
04.2018 - 10.2018
Education
Diploma in Business in Commerce -
North Island College
Courtenay, BC04.2021
The Indian School
03.2017
Skills
- Problem-solving skills
- Applied Behavior Analysis
- Crisis intervention strategies
- Intervention Planning
- Documentation
- Team Collaboration
- Professional Ethics and Boundaries
- Patience and Perseverance
- Multitasking strength
Languages
English
Full Professional
Malayalam
Native or Bilingual
Hindi
Professional Working
Certification
- SIVA Trained
- Valid First Aide Certificate
Timeline
Behaviour Interventionist
Footholds Therapy Center
10.2023 - Current
Line Cook
Boston Pizza
06.2023 - 09.2023
Front Desk Supervisor
Super 8
08.2022 - 06.2023
Customer Experience Salesfloor Department Manager
Walmart
05.2021 - 09.2022
Customer Experience Salesfloor Associate
Walmart
11.2019 - 04.2021
Dairy Associate
Walmart
10.2018 - 11.2019
Lot Associate
The Home Depot
04.2018 - 10.2018
Diploma in Business in Commerce -
North Island College
The Indian School
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