NIMRAT KAUR GILL
SURREY
Summary
Experienced in behavior intervention strategies, possessing a solid background and a proven ability to facilitate positive behavior changes. Implements tailored intervention plans aligned with individual needs, consistently achieving successful outcomes. Strong communication and problem-solving skills foster collaborative environments, ensuring reliable and adaptable performance within diverse team settings. Known for achieving meaningful results through a collaborative approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Behaviour Interventionist
FCPG
01.2024 - Current
- Conducted functional behavior assessments (FBAs) to identify antecedents, behaviors, and consequences influencing challenging behaviors
- Mediated conflicts through structured sessions.
- Managed crises effectively, employing de-escalation techniques to ensure safety of everyone involved.
- Conducted thorough assessments for accurate identification of behavioral issues.
- Implemented evidence-based behavior strategies and interventions to address target behaviors and promote skill development
- Participated in team meetings and case reviews to discuss progress, intervention adjustments, and new goals
- Provided crisis intervention services when necessary, ensuring the safety and wellbeing of all individuals involved.
- Promoted positive behavior change through consistent reinforcement and appropriate consequences.
Door-to-Door Smart Havens Salesperson
TELUS
10.2023 - 02.2024
- Reached out and communicated with various clients about the currently available offers
- Sold various security and telecommunication packages to new clients
Social Media Manager
Lakmé Salon
05.2022 - 03.2023
- Provided quality customer service for inquiring clients, in-person and online
- Ideated makeup looks for photoshoots with the makeup artist
- Coordinated makeup shoots- for both bridal and company collaborations
- Curated and promoted reels and posts on Instagram according to the latest trends
- Converted foot traffic into sales
- Availability: Upto 20 Hours
Dentist
Punjab Government Dental College & Hospital
08.2021 - 09.2022
- Provided preventive care with regular checkups, educating patients on proper oral hygiene habits.
- Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
- Interpreted X-rays to make accurate diagnoses and treatment decisions.
- Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
- Completed consultations with patients for treatment plan.
- Implemented infection control protocols to maintain a safe and sanitary environment for both staff and patients.
- Improved patient satisfaction by providing thorough dental examinations and personalized treatment plans.
- Collaborated with a team of dental professionals to develop interdisciplinary treatment plans tailored to individual patient needs.
- Reduced anxiety in patients with gentle chairside manner and clear explanations of treatment options and procedures.
Assistant Manager & Merchandiser
Lakme Salon
05.2021 - 03.2022
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
Education
Master of Arts - Leadership in Healthcare
Trinity Western University
03.2025
Diploma - Makeup
Professionails School of Beauty And Barbering
Batala, India01.2023
Bachelor of Dental Surgery -
Baba Farid University of Health Sciences
10-2022
Skills
- Customer Interaction
- Effective Multitasking
- Conflict Resolution
- Strong Interpersonal Skills
- Adaptability
- Detail-oriented
- Applied behavior analysis
- Teamwork and collaboration
- Conflict resolution strategies
- Accountability
- Analytical approach
- Problem-solving skills
- Medical records oversight
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Research Ethics based on the Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans (TCPS 2: CORE 2022)
- FCPG Online Training Course
Timeline
Behaviour Interventionist
FCPG
01.2024 - Current
Door-to-Door Smart Havens Salesperson
TELUS
10.2023 - 02.2024
Social Media Manager
Lakmé Salon
05.2022 - 03.2023
Dentist
Punjab Government Dental College & Hospital
08.2021 - 09.2022
Assistant Manager & Merchandiser
Lakme Salon
05.2021 - 03.2022
Master of Arts - Leadership in Healthcare
Trinity Western University
Diploma - Makeup
Professionails School of Beauty And Barbering
Bachelor of Dental Surgery -
Baba Farid University of Health Sciences
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