Summary
Overview
Work History
Education
Skills
Timeline
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Gillian Gillard

Tecumseh,Ontario

Summary

Diligent & hardworking in personal & professional situations. As well as reliable, punctual & friendly team worker. A dependable employee who establishes rapport & trust with guests. Driven to prioritize individual needs with attention to important details. Valued as an accommodating & kind-hearted team player dedicated to expanding knowledge and responsibilities.

Overview

8
8
years of professional experience

Work History

Personal Support Worker

Bayshore Home Health
08.2022 - Current
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Documented vitals, behaviours, and medications in client medical records.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.

Home Care Provider

Home Instead Senior Care
01.2020 - 04.2023
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted disabled clients to support independence and well-being.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.

Waitress

Buffalo Wild Wings
04.2017 - 03.2020
  • Waitress; Handling money, customer service.
  • Smart Serve certified
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Waitress

East Side Marios
02.2019 - 09.2019


  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Education

Personal Support Worker -

St. Clair College
06.2022

Bachelor Of Psychology -

University of Windsor
01.2021

Skills

  • Privacy and Confidentiality
  • Client Relationship Management
  • Diet and Nutrition
  • Customer Service
  • Strong multitasking
  • Team Collaboration
  • Cleanliness
  • Hospitality service expertise

Timeline

Personal Support Worker

Bayshore Home Health
08.2022 - Current

Home Care Provider

Home Instead Senior Care
01.2020 - 04.2023

Waitress

East Side Marios
02.2019 - 09.2019

Waitress

Buffalo Wild Wings
04.2017 - 03.2020

Bachelor Of Psychology -

University of Windsor

Personal Support Worker -

St. Clair College

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Gillian Gillard