Gianni DeLuca
Vaughan,ON
Summary
Proven leadership in supervisory and training roles, excelling in team management and safety training.
Strong organizational skills and a clean driving record complement my communication abilities, ensuring operational excellence and compliance.
Many years of experience in training long-time unionized employees.
Dynamic professional with extensive experience as a Transit Operator at MiWay, recognized for enhancing passenger satisfaction through efficient service.
Overview
27
27
years of professional experience
Work History
Transit Operator
MiWay
06.2010 - Current
- Acted as a positive representative of MiWay by maintaining a professional appearance and demeanor at all times while on duty.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Provided information about routes, destinations and timelines to inform passengers.
- Followed company policies and procedures and maintained compliance with standards.
- Operated with safety and skill to avoid accidents and delays.
- Completed required paperwork, incident reports, and maintenance logs to ensure accurate recordkeeping.
- Improved passenger satisfaction by providing timely and efficient transit services.
- Assisted in the training of new Transit Operators, sharing expertise and best practices for successful job performance. (peer training)
- Accepted and processed fares.
Warehouse Supervisor
3M
03.2009 - 06.2010
- Supervised shipping and receiving, distribution and workplace safety.
- Created safety workshops for new and existing employees
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Maintained high levels of accuracy in daily operations.
- Supervised warehouse operations by managing employees during shifts.
Business Owner/operator
Miami Master Car
11.2007 - 03.2009
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Cultivated strong relationships with suppliers/vendors to secure favorable pricing agreements for materials/services needed for daily operations.
Warehouse Supervisor
LCBO
02.1998 - 10.2007
- Liaised and worked with unionized employees daily
- Oversaw daily operations and shipping and handling processes.
- Completed daily operations on time and maintained high standards of accuracy.
Education
Training
Seneca College of Applied Arts And Technology
North York, None05-2025
Business Administration And Management
Ryerson University
Toronto, None09-2003
Skills
Experience as a Peer Trainer
Currently enrolled in an Adult Education course for Training & Development (train the trainer)
Effective organizational skills
Clean driving record and responsible vehicle operator
Excellent oral and written communication skills
B-Z license with clean record
Languages
English
Italian
Timeline
Transit Operator
MiWay
06.2010 - Current
Warehouse Supervisor
3M
03.2009 - 06.2010
Business Owner/operator
Miami Master Car
11.2007 - 03.2009
Warehouse Supervisor
LCBO
02.1998 - 10.2007
Training
Seneca College of Applied Arts And Technology
Business Administration And Management
Ryerson University
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