GENEVIEVE ATUTORNU
Brampton
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Highly skilled with over 15 years of experience in retail pharmacy environment assisting pharmacists with preparing prescriptions and meeting customers needs.
Overview
16
16
years of professional experience
Work History
Pharmacy Technician
Shoppers Drug Mart
01.2008 - Current
- Performed technical work such as prescription order entry using HealthWatch computer system, updating patient profiles and third party information
- Verifying accuracy of generated labels before filling prescriptions
- Compounding oral solutions/suspension, ointment, and creams, Handling phone inquiries, entering patients purchases on pharmacy cash register
- Communicate with prescribers and their agents to obtain refill authorization, Assist customers by answering simple questions, locating items or referring them to pharmacist,
- Communicate with third parties insurance to resolve adjudication issues, Assist patient with their diabetic device
- Returned expired product to Stericycle company
- Manage over 50 patients per day, promoting health awareness week/programs.
- Prepared prescription transfers to other pharmacies
- Transmitted daily bulk orders to maintain inventory levels
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits
- Prepared prescription labels, promoting accuracy in medication administration and dosing
- Performed period end Narcotic and Controlled Drug inventory counts
- Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores
Education
Diploma - Pharmacy Technician
Sheridan College Institute Of Technology And Advanced Learning
Brampton, ON2004
Skills
- Experience in using Health watch, Kroll Computer systems
- Knowledge of MS word and excel
- Aseptic techniques
- Drug inventory control
- Stocking shelves
- Point of sale systems proficiency
- Pharmacy operations
- Preparing bulk medications
- Insurance billing
- Time management
Timeline
Pharmacy Technician
Shoppers Drug Mart
01.2008 - Current
Diploma - Pharmacy Technician
Sheridan College Institute Of Technology And Advanced Learning
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