Chintankumar Patel
Scarborough,ON
Summary
Dynamic Pharmacy Assistant honed at Shoppers Drug Mart and Danial Pharmacy. Excelled in enhancing pharmacy efficiency and customer satisfaction through effective teamwork and problem-solving. Demonstrated mastery in computer applications, including Nexus and Kroll, ensuring precision in prescription processing and inventory control.
Developed comprehensive skill set in fast-paced pharmacy environment, including medication dispensing and patient interaction. Seeking to transition into new field, leveraging strong organizational and customer service skills. Dedicated to applying attention to detail and ensuring efficient operations in any professional setting.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant/Technician
Shoppers Drug Mart Pharmacy
03.2018 - 10.2018
- All pharmacy technician related duties including compounding mixtures and making compliance(bubble) packs.
Pharmacy Assistant/Technician
Rexall Pharma Plus
06.2016 - 09.2016
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Operated pharmacy software to efficiently process prescriptions and maintain patient records.
- Utilized inventory management systems to track medication stock levels and reorder supplies as needed.
- Demonstrated proficiency in compounding medications, following specific formulas and safety protocols.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Retail Pharmacy Assistant
Danial Pharmacy
10.2013 - 03.2016
- Provided superior service by actively engaging with customers, listening attentively to their needs, and offering help where required.
- Supported the pharmacist by preparing prescription labels and filling medication orders accurately.
- Handled sensitive customer information with discretion, ensuring confidentiality of personal data at all times.
- Processed insurance claims accurately, resulting in swift reimbursements for the pharmacy.
- Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
- Assisted customers in locating over-the-counter products, improving their overall shopping experience.
- Managed phone lines efficiently, scheduling appointments and addressing customer questions promptly.
Education
Bachelor of Pharmacy - Pharmacy
Rajiv Gandhi University Oh Health Sciences
Bangalore, India04-2011
Skills
- Computer literacy: Nexus, kroll, health watch
- Basic computer applications: related to MS office
- Data entry with typing speed of 55-60wpm
- Product restocking/ Inventory management
- Teamwork and collaboration
- Problem-solving
- Time management
Languages
English
Professional Working
Hindi
Full Professional
Gujarati
Native or Bilingual
Certification
- First Aid Certification
- CPR/AED Certification
Timeline
Pharmacy Assistant/Technician
Shoppers Drug Mart Pharmacy
03.2018 - 10.2018
Pharmacy Assistant/Technician
Rexall Pharma Plus
06.2016 - 09.2016
Retail Pharmacy Assistant
Danial Pharmacy
10.2013 - 03.2016
- First Aid Certification
- CPR/AED Certification
Bachelor of Pharmacy - Pharmacy
Rajiv Gandhi University Oh Health Sciences
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