Gavy Atwal

Customer-focused professional with a strong track record of problem-solving and improving customer satisfaction. Experienced in addressing customer concerns and issues, resulting in enhanced customer experience. Proficient in Microsoft Word, PowerPoint, and Excel, with a solid understanding of coding. Collaborative team player who actively collaborates across departments to enhance overall customer experience.

• English
• Punjabi

Sikh Student Association, Media Coordinator, Kitchener, ON, 

2020 - Present

• Event promotion efforts by coordinating media coverage, including press releases, interviews, and media partnerships., Collaborated with marketing, public relations, and creative teams to ensure consistent messaging and, Developed and executed media plans aligned with the overall marketing and communication strategies to maximize brand exposure and reach the target audience.

Clubs Young Liberals Waterloo, Communications Director, Kitchener, ON,  

2022 - Present

• Developed and executed comprehensive communication strategies to align with organizational goals and objectives, enhancing brand visibility and reputation., Cultivated and maintained relationships with key media outlets, resulting in increased positive media coverage and effective crisis management., Produced engaging content for various platforms, including press releases, blog posts, social media, and website content, to effectively convey key messages to target audiences., Managed a high-performing communication team, providing guidance and mentorship to team members, improving performance and professional development., Utilized analytics tools to assess the effectiveness of communication strategies, making data-driven adjustments for continuous improvement.