ROHAN ABID
Summary
- Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
- Well-regarded human resources advisor highly effective at analyzing data and trends to make timely, useful and effective recommendations. Well-versed in operating in complex, dynamic environments under tight deadlines. Prepared to leverage three years' of admin experience to take on new positions.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [human resources and admin] positions. Ready to help team achieve company goals.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
E-Commerce Advisor
Ontario Chamber of Commerce
09.2022 - 02.2023
- Acting as the primary point for small businesses via email anticipated responses and prepared clear and articulate answers.
- Used the digital tool kit to support businesses interested in improving their digital adoption
- Built and maintained relationships with clients to provide ongoing support.
- Trained new and existing employees on customer service best practices to improve overall customer handling skills.
- Monitored customer service operations to confirm compliance with quality standards.
Marketing Assistant
Root Rescue Environmental Products Inc.
07.2021 - 08.2021
- Used various market research tools and techniques to gather, analyze and interpret data for top-level decision makers.
- Identified appropriate marketing channels and target customers for campaigns.
- Assembled reports and presentations to share insights and recommendations with stakeholders.
- Managed campaigns for various clients that consistently exceeded sales goals by 15%.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Human Resources Assistant
Abilities Center (NGO)
10.2018 - 04.2019
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Scheduled and coordinated interviews between hiring managers and potential candidates, while providing candid feedback to the hiring team.
- Participated in recruitment and selection process for new hires.
- Tracked various statistics and kept detailed records to support human resources department.
- Supported the fulfillment of various administrative tasks such as filling out the HRIS system (Bamboo) with the needed documentation
Data Analyst
BA Consulting Group Ltd.
01.2016 - 08.2016
- Consulted with clients to develop parking efficiency strategies through evidence-based data findings
- Conducted over ten projects to maximize parking efficiencies to enhance customer experience and client needs.
- Identified patterns and trends in large data sets and provided actionable insights.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Worked with business intelligence software and various reports to glean insights into trends and prospects.
Administrative Assistant
Service Canada
08.2011 - 02.2013
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Surpassed government goals by partnering with colleagues to implement best practices and protocols on the digital imaging project, significantly reducing processing costs and time by 50%.
Education
Bachelor of Commerce - Human Resource Management
Ontario Tech University
Oshawa, ON06.2022
Advanced Diploma - Human Resources Management
Durham College
Oshawa, ON06.2019
Bachelor of Arts - Political Science & Environmental Studies
York University
Toronto06.2014
Skills
- MS Office (Word, Excel and Powerpoint)
- Research
- Project Planning
- Recruitment
- Team Player
- Written and Verbal Communication
- Organization and Time Management
- Attention to Detail
- Problem Solver
- Fluent in [English, Urdu, Hindi and Punjabi]
Volunteer Experience
- Campaign Office- Volunteer, Monique Hughes, Ajax, ON, 05/2018, 06/2018, Organized campaign materials for canvassing and engaging citizens on key policy issues., Conducted door-to-door canvassing and distributing campaign materials., Conducted cold calls to community members to enquire about their voting and policy thoughts.
- Campaign Office-Volunteer, MPP Tracy MacCharles, Pickering, ON, 05/2014, 06/2014, Organized campaign materials for canvassing., Canvassed door-to-door distributing campaign materials and engaging citizens on key policy issues., Contacted citizens to answer voting and policy questions.
- Volunteer Co-Coordinator, Bike 2 York- York University, Toronto, ON, 08/2013, 09/2014, Oversaw administrative tasks of all activities for this student-led organization., In charge of organizing meetings, and providing logistical support for club events, including completing mandatory forms and responding to student queries., Ensured that the student body conducted events that met the financial parameters the organizational financial treasurer set.
- VP Internal, UPSC (Undergraduate Political Science Council), Toronto, ON, 12/2009, 08/2012, Compiled budgets and applied for funding from York University for various events in compliance with strict fundraising guidelines., Directed the logistical aspects of organizing school events and offsite trips including scheduling speaker visits, arranging transportation, and catering orders., Maintained all records for the student body such as logging minutes.
Languages
English
Full Professional
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working
Certification
- A+ Certification Training - [2016-2019]
Timeline
E-Commerce Advisor
Ontario Chamber of Commerce
09.2022 - 02.2023
Marketing Assistant
Root Rescue Environmental Products Inc.
07.2021 - 08.2021
Human Resources Assistant
Abilities Center (NGO)
10.2018 - 04.2019
Data Analyst
BA Consulting Group Ltd.
01.2016 - 08.2016
Administrative Assistant
Service Canada
08.2011 - 02.2013
Bachelor of Commerce - Human Resource Management
Ontario Tech University
Advanced Diploma - Human Resources Management
Durham College
Bachelor of Arts - Political Science & Environmental Studies
York University
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