Summary
Overview
Work History
Education
Skills
Timeline
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Gaurav Dhand

Winnipeg,MB

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Easy Day
11.2022 - 07.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Sales Associate

Bharti Medicos
08.2020 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed efficient cash register operations.

Education

Civil Engineering

Red River College of Applied Arts, Science And Technology
Winnipeg, MB
04.2026

Skills

  • Exceptional Communicator
  • Customer Service
  • MS Office Proficiency
  • Safety Regulations
  • Quality Assurance
  • Stock Replenishment

Timeline

Customer Service Associate

Easy Day
11.2022 - 07.2023

Sales Associate

Bharti Medicos
08.2020 - 10.2022

Civil Engineering

Red River College of Applied Arts, Science And Technology

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Gaurav Dhand