ADEOLA OJO
New Waterford,NS
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Agricsmart Multipurpose Concept
02.2019 - 04.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Help customer to process their order of eggs and pigs
- Inform customer about change in price and every other information
Sales Associate
CHOICE SUPERMARKET
01.2019 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Cashier
Everyday Supermarket
01.2015 - 12.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Program Officer
Foundation For Community Health
01.2009 - 12.2014
- Coordinate the organization activities on youth and children
- Facilitate access of youth and children from vulnerable households to essential service that address their health, education and economic empowerment.
- Help to organize awareness program on HIV
Education
Post Baccalaureate Diploma ( in View ) - Supply Chain Management
Cape Breton University
Sydney, NS04.2025
Bachelor of Science - Economics
University of Ado Ekiti
Ekiti State12.2006
Skills
- Safety Regulations
- Quality Assurance
- Correcting Discrepancies
- Amazon Alexa
- Exceptional Communicator
- Customer Service and Assistance
- Account Management
- Customer Complaint Resolution
- Verbal Communication
- Hospitality and Accommodation
- POS System Operations
- Speaking Clearly
- Understanding Customer Needs
- Selling Skills
- Email Etiquette
- MS Office Proficiency
Certification
Food Handler
Love listening to good music
Its help me to reduce stress and pain.
Its improve my sleeping quality
Better mood and mental alertness.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Customer Service Associate
Agricsmart Multipurpose Concept
02.2019 - 04.2023
Sales Associate
CHOICE SUPERMARKET
01.2019 - 03.2023
Cashier
Everyday Supermarket
01.2015 - 12.2018
Program Officer
Foundation For Community Health
01.2009 - 12.2014
Post Baccalaureate Diploma ( in View ) - Supply Chain Management
Cape Breton University
Bachelor of Science - Economics
University of Ado Ekiti
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