Avid reader of philosophy and literature
Dynamic Eligibility Worker II with a proven track record at the Department of Social Services, adept at thorough application evaluations and conducting insightful interviews. Recognized for clear communication and proficiency in Microsoft Office, ensuring compliance with public assistance programs while enhancing client trust and satisfaction.
Experienced with assessing client eligibility for public assistance programs. Utilizes analytical skills to evaluate complex documentation and ensure program compliance. Track record of effective communication and client support, contributing to successful outcomes in service delivery.
Assigned a caseload and am responsible for making independent determination of initial and continuing eligibility for applicants receiving public assistance within established guidelines and procedures. Also perform Income Eligibility Verification of cases to calculate over payment recovery amounts. Incumbents must exercise knowledge of the laws, regulations and procedures governing the administration of public assistance grants and programs and of interviewing and record keeping techniques.
Avid reader of philosophy and literature