Sukhwinder Saran
Aldergrove,BC
Summary
Experienced in managing patient appointments and front desk operations in dental settings. Utilizing exceptional communication skills to prioritize patient satisfaction, ensuring a seamless and positive experience. Proven track record of maintaining organized records and providing efficient administrative support. Dedicated to delivering high-quality service and contributing to the overall success of the practice.
Overview
5
5
years of professional experience
Work History
Dental Receptionist
Township Dental Centre
11.2024 - 02.2025
- Helped patients complete necessary medical forms and documentation.
- Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Managed patient billing processes for timely, accurate payments.
- Reduced no-show rates through timely and effective appointment reminders and confirmations.
- Processed medical insurance claims and payments.
Dental Office Receptionist Practicum
Mount Lehman Dental
03.2023 - 04.2023
- Gained experience in Billing, making recall appointments, coding, specialist forms and Treatment plans
- Maintained daily Phone calls, emails, greeting patients, adding new patients, and confirming appointments
- Proficient in Insurance, scanning documents, and faxing
Trucking Company Office Administrator
Harji Holdings ltd.
01.2021 - 08.2022
- Powerful dedication to guide customers, resolve problems and contributing to the positive image of the company
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Caregiver for Seniors
Private
01.2020 - 11.2020
- Provided companionship and mental and physical assistance
- Surpassed housekeeping duties and responsibilities
- Provided outstanding holistic care to clients
Education
Dental Office Receptionist Certification -
University of Fraser Valley
Abbotsford, BC01.2022
Skills
- Strong English Language Skills
- Proficient in Punjabi
- Collaborative Team Member
- Familiar with Tracker Functionality
- Experienced in Power Practice Implementation
- Familiarity with Microsoft Word Functions
Timeline
Dental Receptionist
Township Dental Centre
11.2024 - 02.2025
Dental Office Receptionist Practicum
Mount Lehman Dental
03.2023 - 04.2023
Trucking Company Office Administrator
Harji Holdings ltd.
01.2021 - 08.2022
Caregiver for Seniors
Private
01.2020 - 11.2020
Dental Office Receptionist Certification -
University of Fraser Valley
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