Summary
Overview
Work History
Education
Skills
Spending quality time with my family, swimming,hiking,gardening,DYI projects and self care.
Timeline
Generic
Sara Rowland

Sara Rowland

Langley,Canada

Summary

Motivated,Outgoing Dental Receptionist with experience handling front desk responsibilities with care and a positive attitude. Committed to supporting patients experience by ensuring smooth and accurate financial transactions, easy scheduling, and ongoing support. Eager to join a dental office as a team player and as a passionate dental receptionist.

Overview

16
16
years of professional experience

Work History

Dental Receptionist

Walnut Grove Family Dental
04.2023 - 06.2023
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Helped patients complete necessary medical forms and documentation.
  • Completed patient referrals to other medical specialists.

ECE Assistant

Starlight Learning Centre
10.2007 - 10.2012
  • Monthly planning of crafts and themes
  • Caring for children age 2-5 and after school care kids completing age appropriate circle times,crafts and songs
  • Daily cleaning/ disinfecting of the whole center
  • Answering calls and talking with parents about child's day or any concerns
  • Worked one on one with two boys who had special needs and behavioral issues
  • Opening and closing center
  • Organizing center for better use of space
  • Maintained and fostered positive and constructive interactions with staff, families, and children.

Education

Certificate - Dental Receptionist Certificate Course

Fraser Valley Continuing Education
Langley, BC
01.2023

Early Childhood Education Certificate - Early Childhood Care And Education

Langley College
Langley, BC
06.2011

Skills

  • Communication Skills
  • Customer Service
  • Ability to Work in a Team
  • Ability to Multitask
  • Knowledge of Office Technology
  • Highly Organized
  • Knowledge of Dental and Medical Terminology
  • Language- English

Spending quality time with my family, swimming,hiking,gardening,DYI projects and self care.

I have four young boys ages 12-5 yrs old. The last 10 years I have full devoted myself to be a stay at home mom so my children would have stability at home and I pride myself on being there for my kids during their younger years. I love planning outings and activities to keep us busy and of course have fun and be goofy. I have volunteered at their school as a Pac member for many years as the fruit/veggie and milk coordinator as i hold a current food safe certificate. I also know as a wife and a mother of many kids just how important it is to take care of yourself and exercise whenever possible. 

Timeline

Dental Receptionist

Walnut Grove Family Dental
04.2023 - 06.2023

ECE Assistant

Starlight Learning Centre
10.2007 - 10.2012

Certificate - Dental Receptionist Certificate Course

Fraser Valley Continuing Education

Early Childhood Education Certificate - Early Childhood Care And Education

Langley College
Sara Rowland