Matthew Nora
Lake Balboa
Summary
Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Aurora Medical Center
02.2023 - 10.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Supported office staff and operational requirements with administrative tasks.
Operational Manager
Boba N Tings
07.2023 - 10.2024
- Strategic planning is used to collaborate with senior management to develop operational strategies aligned with the overall goals and objectives of the organization
- Efficiently allocate resources, including personnel, equipment, and materials, to meet production targets and operational demands
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Barista
The Ice Bar
10.2021 - 07.2022
- Customers are educated by displaying and discussing the coffee drink menu answering queries and selling drinks and coffee grinding and brewing equipment by discussing the distinctions between teas and tea preparation and demonstrating how brewing equipment works
Education
Bachelor of Science - Nursing
Pierce College
Woodland Hills, CA03-2026
High School Diploma -
Birmingham Community Charter High School
Lake Balboa, California12-2019
Skills
- Strong English Language Skills
- Prioritization and Time Management
- Relationship Building
- Effective Team Engagement
- Program Oversight
- Operational Leadership
- Strategic Guidance
- Efficiency
- Goal-oriented
- Eager to learn
- Excel Data Analysis
- Skilled in Microsoft Word Document Creation
- Punctuality
- Supportive team member
- Letter preparation
- Appointment management
Languages
tagalog
Limited Working
Timeline
Operational Manager
Boba N Tings
07.2023 - 10.2024
Medical Receptionist
Aurora Medical Center
02.2023 - 10.2024
Barista
The Ice Bar
10.2021 - 07.2022
Bachelor of Science - Nursing
Pierce College
High School Diploma -
Birmingham Community Charter High School
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