Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gail Smith

Brampton,CA

Summary

Driven Youth Services Officer from the Ministry of Children, Community and Social Services, adept in assessment skills and fostering client interaction. Excelled in enhancing team efficiency and ensuring client safety through crisis intervention, showcasing strong organizational skills and ethical practice. Achieved significant improvements in client independence and quality of life. Motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of services, treatment options and issue resolution methods for internal/external cases. Strong advocate for youth from diverse ethnic and racial backgrounds.

Overview

Work History

Youth Services Officer

Ministry Of Children, Community And Social Services
2024.06 - Current
  • Ensured a safe and secure environment by enforcing rules, maintaining order, and responding promptly to potential issues or conflicts.
  • Developed individualized plans for at-risk youth, addressing specific behavioral and emotional needs.
  • Maintained open lines of communication with supervisors and colleagues, fostering a collaborative team environment that prioritized the best interests of each youth served by the program.
  • Promoted positive behavior change in young offenders through consistent mentoring and guidance.
  • Collaborated with other professionals to provide comprehensive support services for each individual youth in the program.
  • Implemented life skills training sessions that prepared young offenders for successful reintegration into society postrelease.
  • Provided crisis intervention services to address immediate safety concerns and stabilize youths'' situations when necessary.
  • Conducted thorough intake interviews with newly admitted youths, gathering essential information on backgrounds, strengths, challenges, and areas requiring targeted support services during detention stay periods.

Education

Bachelor of Science - Liberal Studies

Kaplan University
Chicago, Illinois, U.S.A.
02.2017

Certificate in Mindfulness - Social Work

University of Toronto
Toronto, ON
05.2014

Associate of Applied Science - Arts And Sciences

Sheridan College Institute of Technology And Advanced Learning
Oakville, ON
04.1998

Skills

  • Assessment skills
  • Ethical Practice
  • Client interaction
  • Professional boundaries
  • Interpersonal and written communication
  • Teamwork and Collaboration
  • Case information confidentiality
  • Highly effective communication
  • Organizational Skills
  • Time management abilities

Languages

English
Full Professional

Timeline

Youth Services Officer

Ministry Of Children, Community And Social Services
2024.06 - Current

Bachelor of Science - Liberal Studies

Kaplan University

Certificate in Mindfulness - Social Work

University of Toronto

Associate of Applied Science - Arts And Sciences

Sheridan College Institute of Technology And Advanced Learning
Gail Smith