Summary
Overview
Work History
Education
Skills
Websites
Languages
Practicumexperience
References
Highlightsofqualificationsandskills
Certification
Timeline
Generic

Manpreet Kaur

Brampton,Canada

Summary

Professional with experience in enhancing quality of life through engaging programs and activities. Adept at collaborating with teams to achieve outcomes and adapt to evolving needs. Skilled in program development, event planning, and interpersonal communication, with focus on fostering positive environments and meaningful connections. Recognized for reliability and results-driven approach. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Life Enrichment Supervisor

Don Mill Retirement Residence
02.2024 - Current
  • Managed all aspects of the life Enrichment program, ensuring resident satisfaction
  • Handled diverse situations professionally, maintaining a safe environment
  • Created visually appealing promotional materials to enhance resident engagement
  • Managed payroll for entertainers/staff, ensuring accurate payment
  • Facilitated alcohol service, ensuring compliance with regulations
  • Collaborated to plan enriching activities tailored to residents' preferences
  • Maintained documentation, and assessment and created new resident activities

Program Assistant / Facilitator

Credit River Retirement Residence
09.2023 - 03.2024
  • Experience directing SOLER activities individually
  • Successfully conduct client assessments
  • Support clients who are independent, assisted, and those who have Dementia
  • Play various games according to their needs and interests
  • Provide them with emotional support by having one-on-one conversations
  • Assist in implementing different programs for the seniors
  • Participates in long-term care survey process, regulatory, and accreditation requirements

Program Assistant/ Facilitator

Revera Living: The Beechwood
01.2023 - 04.2023
  • Supported the Active Living Program and engaged residents in enjoyable recreational activities with others
  • Helped with overall program execution and facilitated interesting and relevant programs
  • Established relationships with the community and aided in group facilitation
  • Set up and prepared the tools and programming resources for the activity
  • Encouraged, inspired, and facilitated residents' participation in intellectual, emotional, and recreational pursuits
  • Organized different kinds of Recreational programs for the residents

Customer Service Representative

Burger King
02.2022 - 12.2022
  • Developed communication skills through interacting with customers
  • Build patience and politeness and become a good listener through communication
  • Worked in a fast-paced environment with strong multitasking skills
  • Provide excellent customer service as well as give food orders on time and correctly
  • Performed cleaning and sanitization daily to give hygienic food to customers and to build a healthy environment

Education

Social Service Worker-Gerontology Program -

Sheridan College
Brampton, ON

Skills

  • Leadership
  • Interpersonal Skills
  • Organizational Skills
  • Administrative Skills
  • Emotional Awareness
  • Program Development
  • Implementation
  • Observational Skills
  • Reporting Skills
  • Crisis Intervention
  • Assessment Skills
  • Communication Skills
  • Multilingual
  • First Aid
  • CPR
  • Smart Serve
  • GPA
  • Food Handling
  • MS Word
  • MS PowerPoint
  • MS Excel
  • Clean Criminal Record
  • Valid Driver License
  • Problem solving
  • Patience
  • Active listening

Languages

English
Full Professional
Hindi
Native or Bilingual

Practicumexperience

  • Program Assistant / Facilitator, Credit River Retirement Residence, Mississauga, ON, 09/01/23, 03/01/24, Experience directing SOLER activities individually., Successfully conduct client assessments., Support clients who are independent, assisted, and those who have Dementia., Play various games according to their needs and interests., Provide them with emotional support by having one-on-one conversations., Assist in implementing different programs for the seniors., Participates in long-term care survey process, regulatory, and accreditation requirements.
  • Program Assistant/ Facilitator, Revera Living: The Beechwood, Mississauga, ON, 01/01/23, 04/01/23, Supported the Active Living Program and engaged residents in enjoyable recreational activities with others., Helped with overall program execution and facilitated interesting and relevant programs., Established relationships with the community and aided in group facilitation., Set up and prepared the tools and programming resources for the activity., Encouraged, inspired, and facilitated residents' participation in intellectual, emotional, and recreational pursuits., Organized different kinds of Recreational programs for the residents.

References

Available upon request

Highlightsofqualificationsandskills

  • 6 months of practicum experience working at Credit River Retirement Residence and Revera Living (The Beechwood) in Mississauga as a program assistant/ facilitator in their recreation program
  • Leadership and Interpersonal Experience: Proficiently supervised and managed all aspects of life enrichment programs, demonstrating strong leadership and organizational skills to ensure engaging and fulfilling experiences for residents.
  • Administrative Experience: Having experience in using Welbi to track attendance assessments and one-on-one interactions. Assisted in developing and producing the daily activity sheet and posting it to a resident bulletin board.
  • Comprehension and awareness of the emotional and mental health challenges associated with illness, injury, and hospitalization.
  • Program Development and Implementation: Promoted resident participation in social intellectual activities (group discussions and thought sharing) and encouraged the participation of resident families and the community at large.
  • Observational and Reporting Skill: Through assessments and one-on-one interactions, observed and reported any changes in residents’ functional and cognitive behavior to the Recreation Manager
  • Crisis Intervention: Proven skill in evaluating situations where patients and families are experiencing stress, with the capability to offer effective crisis intervention therapy when required
  • Can perform MOCA MMSE and suicide prevention assessments, crisis prevention assessments, and Motivational Interviews.
  • Empathetic person, with good listening skills and patience who has excellent communication skills.
  • Has the quality of being multilingual by speaking three languages English, Hindi, and Punjabi.
  • Has First Aid and CPR certificate, Smart Serve, GPA, Food handler, and MoCA cognition certificate
  • Expert In MS Word, MS PowerPoint, and MS Excel
  • A Clean Criminal Record Check
  • A Valid Driver license.

Certification

First aid and CPR

Moca

GPA

Smart Serve

Food handler

Police criminal record check

Timeline

Life Enrichment Supervisor

Don Mill Retirement Residence
02.2024 - Current

Program Assistant / Facilitator

Credit River Retirement Residence
09.2023 - 03.2024

Program Assistant/ Facilitator

Revera Living: The Beechwood
01.2023 - 04.2023

Customer Service Representative

Burger King
02.2022 - 12.2022

Social Service Worker-Gerontology Program -

Sheridan College
Manpreet Kaur