Gage Todd
Escondido,CA
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbucks
10.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Troubleshot equipment to reduce service calls and downtime.
Graphic Design Student
Platt College San Diego
01.2021 - 03.2022
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Researched trends and projected industry changes to capitalize on emerging opportunities.
- Utilized typography techniques to create compelling designs.
Education
Associate of Applied Science - Graphic Design
Platt College San Diego
San Diego, CA03.2022
Skills
- Workplace Safety
- Cash handling expertise
- Conflict resolution techniques
- Schedule Management
- Team Leadership
- Staff Supervision
- Creative Problem-Solving
- Inventory Counts
- Assigning Work
- Work Planning and Prioritization
Timeline
Shift Supervisor
Starbucks
10.2023 - Current
Graphic Design Student
Platt College San Diego
01.2021 - 03.2022
Associate of Applied Science - Graphic Design
Platt College San Diego
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