Gaganpreet Kaur
Surrey,BC
Summary
I have good key skills do good management and leadership. I hire staff for my store (Oporto). Do all the weekly schedule. Sort the problem of staff and customers.
Do all the inventory at the end of month and update it to the system to get the gross income of our store.
Do weekly input and output of the deliver whatever we receive on the daily basis.
Handle all the cash at the end of day and take care of it to deposit them.
Keep the store and staff friendly to have good working environment.
Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.
Overview
9
9
years of professional experience
Work History
Troll’s Restaurant
Albert
West Vancouver
03.2020 - Current
- Do the inventory of the store at the end of month.
- Update the inventory to the computer system.
- Work as a line leader in a busy hours.
- Do all the ordering of the store.
- Trained the new workers
- Handle the rush hours.
- Trained, managed and guided staff to improve overall performance, service quality and productivity.
- Interacted with waitstaff regarding special orders for customers.
- Managed guest seating arrangements to optimize flow and enhance dining experience.
- Resolved guest inquiries and concerns promptly to maintain satisfaction levels.
- Monitored dining area for cleanliness and organization, ensuring compliance with health regulations.
- Collaborated with management to refine hosting protocols, improving overall service quality.
Warehouse Associate
Amazon Warehouse
South Surrey
09.2023 - 02.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as 40 pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Operated equipment while observing standard safety procedures.
Store Manager
Oporto
Sydney Australia , NS
02.2017 - 10.2019
- Make schedule on the weekly basis
- Do all the input and outputs of the store.
- Do the inventory at the end of month and update it to the system.
- Submit all the store reports to the head office at the end of each week.
- Look after the staff and customers for a good environment.
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing and shift change functions to maintain operational standards
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Updated and maintained store signage and displays.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
Education
Diploma of Leadership And Manage - Management
Wentworth Institute of Higher Education
Sydney Australia, NS02.2018
High School Diploma -
Mount Carmel School, Mehtiana
Punjab ( Hoshiapur)03.2015
Skills
- Complaint Resolution
- Shift Management
- Good in leadership
- Active listener and worker
- Good with computer skills
- Realiability
- Customer service
- Multitasking Abilities
- Computer skills
- Organizational skills
- Organization and time management
Languages
English
Full Professional
English
Professional Working
Personal Information
Timeline
Warehouse Associate
Amazon Warehouse
09.2023 - 02.2024
Troll’s Restaurant
Albert
03.2020 - Current
Store Manager
Oporto
02.2017 - 10.2019
Diploma of Leadership And Manage - Management
Wentworth Institute of Higher Education
High School Diploma -
Mount Carmel School, Mehtiana