Gagandeep Kaur
Mississauga,ON
Summary
Experienced in multiple work settings.
Personable and reliable, with keen sense for security and safety. Understands importance of compliance and keen observational skills required for ensuring secure environments. Committed to making positive impact by maintaining safe and efficient screening process.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Aviation Screening Officer
GardaWorld Security
11.2023 - Current
- Demonstrated proficiency in handling sensitive information responsibly, protecting both individual privacy and national security interests.
- Utilized advanced technology such as X-ray machines and metal detectors during screening processes, detecting potential hazards before they became an issue.
- Managed time effectively to ensure the completion of multiple tasks within tight deadlines, maintaining a high level of productivity throughout each shift.
- Respond to alarms and report any events, illegal acts or violations. Screen checked baggage along with pre boarding security
- Enhanced security measures by implementing thorough screening procedures and protocols.
- Improved overall efficiency of the screening process by organizing lines based on flight priorities and passenger volume.
- Screened the travelling public and their belongings along with controlling access to restricted areas.
Medical Laboratory Technician Trainee
Alpha Laboratories
02.2024 - 04.2024
- Optimized workflow efficiency by organizing workspace effectively for easy access to necessary materials during sample processing tasks.
- Promoted teamwork within the laboratory setting, collaborating effectively with fellow trainees and experienced professionals alike..
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Packaged and shipped specimens to central lab daily.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Customer Service Representative
Maximus Federal
01.2023 - 06.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered constant flow of customer calls with minimal wait times
- Responded to customer requests, offering excellent support and tailored recommendations to address needs
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Pharmacy Assistant
Shoppers Drug Mart
08.2020 - 12.2022
- Greeted customers and responded to questions with friendly, knowledgeable assistance
- Answered telephones and provided information about order status, store hours and pharmacy procedures
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues
- Operated cash register and other front counter tasks to facilitate daily operations
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers
- Learned the Healthwatch and Kroll tools to fluently perform the computer tasks
- Communicated instructions to patients or caregivers about proper use and storage of drugs
- Kept pharmacy counter and related areas clean, neat and organized
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Concierge/Administrative Assistant
ROSS PLACE SENIORS COMMUNITY
12.2021 - 12.2022
- Handled all the incoming call flow in a professional manner
- Provided security to the building practicing all the in/out procedures
- Monitored security system and did the scheduled walks throughout the building
- Maintained precise record keeping and updated all the checklists and reports as needed
- Maintained a clean, safe and fully stock and organized working environment
- Assisted all the emergency calls to paramedics as the first responder
- Assisted managers with projects as needed
- Maintained confidentiality of all system and information related to business
- Maintained communication log with all the staff members
Housekeeping Aide
COMPASS GROUP CANADA
10.2017 - 07.2020
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing
- Removed dirt, dust, grease and from surfaces using proper solutions
- Adhered to optimal standards for cleanliness, appearance and service
- Prepared rooms with top-notch standards every time
- Made beds quickly to maximize team efficiency
Education
Associate of Applied Science - Medical Laboratory Technology Science
Oxford College of Arts, Business And Technology
Mississauga, ON03.2024
Associate of Science - Applied Chemistry And Biotechnology
Camosun College
Victoria, BC08.2020
High School Diploma - Professional Development Studies: Biotechnology
MGN PUBLIC SCHOOL
03.2017
Skills
- Customer Service
- Administrative Support
- Medical Terminology
- Language proficiency
- Baggage inspections
- Records Management
- Multiple work environment experience
- Patience and tolerance
- Access control
- Security protocols
Certification
Standard First Aid - Level C CPR with AED certified
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Urdu
Professional Working
Timeline
Medical Laboratory Technician Trainee
Alpha Laboratories
02.2024 - 04.2024
Aviation Screening Officer
GardaWorld Security
11.2023 - Current
Customer Service Representative
Maximus Federal
01.2023 - 06.2023
Concierge/Administrative Assistant
ROSS PLACE SENIORS COMMUNITY
12.2021 - 12.2022
Pharmacy Assistant
Shoppers Drug Mart
08.2020 - 12.2022
Housekeeping Aide
COMPASS GROUP CANADA
10.2017 - 07.2020
Associate of Science - Applied Chemistry And Biotechnology
Camosun College
High School Diploma - Professional Development Studies: Biotechnology
MGN PUBLIC SCHOOL
Associate of Applied Science - Medical Laboratory Technology Science
Oxford College of Arts, Business And Technology
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