Funmilola Omowole
London, Ontario,ON
Summary
Compassionate and Empathetic professional with a gentle yet firm touch and a caring attitude centered on treating people with dignity and respect. Expert in developing and following individual case and care plans. Collaborative team player with strong interpersonal skills. A care worker with a sensitive approach to cultivating trusting, stimulating and varied lifestyle for clients. Offering enhanced personalized care with flexible approach for clients. Experience in Ltc, RH, hospital, and in-home settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Diversified Dynamic Care
Arva, Ontario
10.2022 - Current
- Assisted residents with daily living needs to maintain self-esteem, and general wellness.
- Provided safe mobility support to help residents move around personal and public spaces.
- Turned and repositioned bed-bound residents to prevent bedsores and maintain comfort levels.
- Reported abnormalities or changes in patients' health status to the charge nurse.
Continuing Care Assistant (PSW)
Magnus HR
Inverness, Nova Scotia
11.2024 - 02.2025
- Answered call lights promptly to attend to resident and patient needs in a timely manner.
- Provided emotional support to residents during difficult times.
- Responded quickly in emergency situations following appropriate protocols for each situation.
- Encouraged independence among residents and patients while providing assistance when needed.
Continuing Care Assistant (PSW)
Magnus HR
Annapolis Royal, Nova Scotia
08.2023 - 03.2024
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
- Provided companionship to isolated or lonely clients by engaging in conversation and accompanying them on outings.
Continuing Care Assistant
Magnus HR
Shelburne, Nova Scotia
03.2022 - 10.2022
- Participated in recreational activities with residents and patients that promoted physical activity and socialization.
- Assisted with activities of daily living such as toileting, transferring from bed to wheelchair, eating and ambulation.
- Assisted in the preparation of meals and snacks for patients according to their dietary needs.
- Observed changes in patient's condition or behavior and reported any concerns to supervisor or physician.
Personal Support Worker
Living waters Healthcare
Toronto, Canada
09.2019 - 01.2022
- Performed all personal care to residents so as to promote, enhance and/or maintain their well-being
- Enlisted support of volunteers and collaborated with businesses and community groups
- Advocated for clients for comprehensive service delivery and linkage to food banks, seniors' benefits opportunities, and community agencies
- Handled residents with respect and dignity, ensuring comfort and safety
- Liaised with community members, recommending resources and programs
- Maintained professional and productive working relationships with community leaders and organizations to promote teamwork and boost rapport
Inbound Call Centre Agent
Teleperformance Canada
Montreal, Canada
08.2018 - 07.2019
- Input installation lead requests from customer into the Lead management system and provided follow-up with existing leads when necessary
- Transferred customer called to appropriate department for resolutions
- Created customer complaints tickets for escalated issues and transferred same to Head office for resolution and or compensations
- Served customers in a friendly, efficient manner following the outlined steps of service
- Increased customer satisfaction by resolving installation follow-up issues
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Live-In Caregiver
Mrs Omisore, Caregiver
Kennesaw, USA
07.2017 - 11.2017
- Created nutritional plans to prepare optimal meals, including purchasing ingredients from local shops
- Assisted client with bathing, dressing, grooming, and feeding needs, physical transfers, and care for incontinence, while helping to overcome and adapt to mobility restrictions
- Encouraged client to participate in safe physical activity to help boost mood and improve overall wellness
- Interacted kindly with client and her family and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationship
Education
Business Management
CJ COLLEGE
Toronto, ON02-2025
Bachelor of Arts - Foreign Languages
Obafemi Awolowo University
OsunPSW Certificate of Completion - Personal Support Worker
Yorkdale Adult Learning Centre -TDSB
Toronto, ONApproach to Quality Care -
University Of Toronto
Toronto, ONSkills
- Privacy and Confidentiality
- Point of care data entry
- Cross-Functional Collaboration
- Compassionate Client Care
- Patient Care Understanding
- Active Listening Strength
Certification
- PSW Approach to Quality Care Training - University of Toronto
- HCP First Aid/ CPR BLS
- N95 Maskfit
- AODA Training
- WHMIS AIX Safety
- Safe Management and Crisis intervention training - CLI College
- CPI (Crisis prevention intervention) - Dominion College
- CPR and Naloxone Training - Ryerson University Canadian Students for Sensible Drug Policy, Toronto, ON
- Workers Health and Safety Awareness - ONTARIO
Timeline
Continuing Care Assistant (PSW)
Magnus HR
11.2024 - 02.2025
Continuing Care Assistant (PSW)
Magnus HR
08.2023 - 03.2024
Personal Support Worker
Diversified Dynamic Care
10.2022 - Current
Continuing Care Assistant
Magnus HR
03.2022 - 10.2022
Personal Support Worker
Living waters Healthcare
09.2019 - 01.2022
Inbound Call Centre Agent
Teleperformance Canada
08.2018 - 07.2019
Live-In Caregiver
Mrs Omisore, Caregiver
07.2017 - 11.2017
Business Management
CJ COLLEGE
Bachelor of Arts - Foreign Languages
Obafemi Awolowo University
PSW Certificate of Completion - Personal Support Worker
Yorkdale Adult Learning Centre -TDSB
Approach to Quality Care -
University Of Toronto
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