Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

FRIDA VALLES

Palm Desert,CA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following safety guidelines and handling any tasks properly. Pursues every opportunity to support team members and proactively address issues.

Overview

1
1
year of professional experience

Work History

Coffee Barista

Coffee Bean And Tea Leaf
08.2021 - 02.2022
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Constantly upsold seasonal items to new and returning costumers.
  • Cleaned counters, machines, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Food Service Worker

Johns Restaurant- Seasonal
02.2021 - 02.2022
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Handled cash transactions and point-of-sale operations.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Delivered correct food items to tables.

Education

High School Diploma -

Rancho Mirage High School
Rancho Mirage, CA
05.2022

Skills

  • Problem Solving Skills
  • Organizational Skills
  • Manage POS system
  • Teamwork
  • Ability to work in busy and stressful environments
  • Communication Skills
  • Consultative Sales Approach
  • Recipes Adherence

Additional Information

  • EXPERIENCE Hello, my name is Frida Valles. I am excited to share a little bit about myself and my experience in the service industry. For as long as I can remember, I have had a passion for the food and beverage industry and have been fortunate enough to work in a couple roles in the hospitality industry for a year. I have taken the time to improve my teamwork capabilities, effective communication, and manage emotions in high-pressure environments. Additionally, I have experience managing point-of-sale systems (POS) and problem-solving in real-time to provide the best possible guest experience. I am committed to going above and beyond to satisfy guests and I am eager to continue learning and growing as a hospitality professional. Memorized over 30+ beverage recipes and combinations. Stayed up to date with new promotions monthly. Constantly upsold promotions and new recipes to customers. Took pride in completing side work efficiently and with care. Accurately took orders from customers and collect payment. Securely packaged food for customers. Each year I have the honor of working with Johns restaurant at the Indian Wells Tennis Tournament, and this year I joined them at the Greek Festival in Palm Desert.

Languages

Spanish
Native or Bilingual

Timeline

Coffee Barista

Coffee Bean And Tea Leaf
08.2021 - 02.2022

Food Service Worker

Johns Restaurant- Seasonal
02.2021 - 02.2022

High School Diploma -

Rancho Mirage High School
FRIDA VALLES