Sekvan Duz
Los Angeles
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
9
9
years of professional experience
Work History
Coffee Barista
Coffee Nero
12.2023 - 02.2024
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
Sales Associate
Zara
01.2020 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Marks & Spencer
01.2018 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sale Associate
Lacoste
05.2015 - 12.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelor of Science - Industrial Engineering
Marmara Univeristy
Istanbul,Turkey09-2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
Languages
English
Full Professional
Turkish
Native or Bilingual
Kurdish
Native or Bilingual
Timeline
Coffee Barista
Coffee Nero
12.2023 - 02.2024
Sales Associate
Zara
01.2020 - 10.2022
Sales Associate
Marks & Spencer
01.2018 - 12.2019
Sale Associate
Lacoste
05.2015 - 12.2017
Bachelor of Science - Industrial Engineering
Marmara Univeristy
Similar Profiles
Agnieszka BacherAgnieszka Bacher
Store Manager at Coffee 1; Cafe NeroStore Manager at Coffee 1; Cafe Nero
Darren AudleyDarren Audley
Manager at Caffe neroManager at Caffe nero
Lidia SobierajskaLidia Sobierajska
Barista at Green Caffe NeroBarista at Green Caffe Nero