Gia Huy Ngo
Whitby
Summary
Highly organized and detail-oriented professional with strong time management skills, eager to bring educational expertise to entry-level roles. Experienced in data entry and financial transactions, with advanced technical proficiency across various software applications. Recognized for exceptional communication and interpersonal skills, effectively building strong customer relationships and delivering outstanding experiences. Dedicated to driving company success while continuously developing new skills in a fast-paced, dynamic environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Coffee Barista
Snow
06.2023 - 08.2024
- Warmly greeted customers, took orders, and answered menu-related questions to ensure a positive customer experience
- Prepared and served high-quality beverages while adhering to health, safety, and sanitation guidelines, successfully passing state inspections
- Operated the cash register, processed payments with accuracy, and provided correct change
- Maintained a clean and organized work environment, including counters, equipment, and customer areas
- Restocked supplies such as cups, lids, syrups, and other ingredients to ensure smooth daily operations
- Executed opening and closing duties, including store cleaning and preparation for the next business day
- Monitored inventory levels, organized product shelves, and ensured accurate labeling and pricing
- Managed inventory by ordering supplies, conducting regular checks, and reducing waste through recycling and efficient use of resources
- Delivered excellent customer service by promptly addressing and resolving complaints in a professional manner
- Accurately recorded sales transactions, enabling effective inventory tracking and financial reporting
- Collaborated with team members to enhance workflow during busy periods, maintaining fast and efficient service
- Managed inventory processes by ordering supplies, stocking products, and performing regular checks to ensure optimal stock levels and prevent shortages
- Skilled at working independently and collaboratively in a team environment.
Repairman
Local moto repair shop
06.2022 - 12.2022
- Performed preventative maintenance and routine servicing to ensure machinery operated at peak performance
- Repaired and maintained various systems, including electrical and plumbing components, ensuring safety and functionality
- Disassembled malfunctioning equipment to identify issues and executed efficient repairs
- Followed strict safety protocols and company regulations while conducting all repair and maintenance tasks
- Collaborated with team members on complex repair projects, providing support and sharing expertise
- Maintained a clean and organized workspace to promote efficiency and safety during repair operations
- Cleaned and lubricated machine components to extend equipment lifespan and improve performance
- Coordinated repair and maintenance schedules with colleagues and supervisors to align with project deadlines
- Conducted measurements and assessments to ensure proper installation and integration of new machinery
- Monitored inventory levels for parts and supplies, placing timely orders to avoid disruptions in workflow
- Attended training sessions to stay updated on best practices for machine operations and repair techniques
Education
High School Diploma -
Vũng Tàu High School
08.2024
First Add and Emergency Response training -
11.2022
Skills
- Adaptive and creative
- Friendly and outgoing
- Time management
- Ingredient restocking
- Cash handling
- Basic math
- Problem-solving
- Performance improvement
- Excellent math skills
- Cooking
- Workplace safety
- Decision-making
- Customer service
- Equipment maintenance
- Inventory management
- Team collaboration
- Regulatory compliance
- Problem solving
- Effective communication
- Safety protocols
- Power tools usage
- Mechanical skills
Languages
English
Vietnamese
Activities
- Play football in the school league.
- Participate in a physical competition.
- Do martial arts for 3 years.
Certification
- CPR Certification
- WHMIS certificate
Timeline
Coffee Barista
Snow
06.2023 - 08.2024
Repairman
Local moto repair shop
06.2022 - 12.2022
First Add and Emergency Response training -
High School Diploma -
Vũng Tàu High School
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