Frederick Acquah
Toronto,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Senior Officer
Ecom Ghana Limited
11.2019
- Selling, servicing of machines
- Order requested stocks for distributors and delivered services to customer locations within specific time frames
- Manages 6 Key Distributors' account and keeping track on inventory
- Record and keeps 20 customers' data and adapted quickly to new technology and software applications
- Achieving monthly, quarterly and yearly targets and negotiating good deals on board
- Increased sales target by 400% and 200% in 2021 and 2022 respectively
- Creating awareness through radio and farmer engagements
- After sales services
- Managed time efficiently in order to complete all tasks within deadlines
- Self-motivated, with strong sense of personal responsibility
- Demonstrated high level of initiative and creativity while tackling difficult tasks
- Resolved problems, improved operations and provided exceptional service
- Demonstrated strong organizational and time management skills while managing multiple projects
- Acted as team leader in group projects, delegating tasks and providing feedback
- Developed and maintained courteous and effective working relationships
- Developed strong communication and organizational skills through working on group projects
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Worked effectively in fast-paced environments
- Exercised leadership capabilities by successfully motivating and inspiring others
- Worked well in team setting, providing support and guidance
- Applied effective time management techniques to meet tight deadlines
- Worked flexible hours across night, weekend and holiday shifts
- Participated in team projects, demonstrating ability to work collaboratively and effectively
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Paid attention to detail while completing assignments
- Passionate about learning and committed to continual improvement.
Medical Records Officer
Mary Akoto Memorial Hospital and Maternity
09.2017 - 05.2019
- Register new and old clients
- Ensuring all outreaches are executed
- Devising ideas and strategies
- Creating awareness
- Promoting facilities services through engagement
- Manages facility's finances and manages over 1000's clients'/ patients data
- Keep records of patient folders and filing
- Report to Municipal Health Directorate (Health Information Officer)
- Evaluated requests for information and maintained and tracked releases to comply with federal and state laws
- Developed and implemented record storage and retrieval system to comply with record retention laws and maintain accessibility
- Followed exact procedures for handling transfers and other releases of medical records
- Input data into computer programs and filing systems
- Transcribed and entered patient medical information into electronic medical records systems
- Assisted in preparation of medical reports for external parties
- Verified accuracy of patient information in medical records
- Maintained accuracy, completeness, and security for medical records and health information
- Assisted in training new staff on medical record processing and filing procedures
- Sorted and distributed incoming and outgoing medical records
- Identified new methods to optimize medical records management
- Developed and implemented new filing system for medical records to improve efficiency
- Tracked and monitored requests for medical records release.
Public Relations Officer
Our Charity Foundation
01.2014 - 01.2018
- Helped with photo and video production and performed sound editing tasks
- Provide assistance with team to achieve purpose
- Managed over 17 customers per week
- Introduced ways NGO could be successful in its task
- Developed campaigns to increase public awareness of NGO
- Assisted with strategy development to increase public awareness.
Records Officer
National Service Personnel, Peter's Hospital
09.2016 - 08.2017
- Public presentations through promotions at various suburb of Jacobu and increased attendance significantly
- Keep records of patient folders and filing
- Ensure issuance of hospital attendance cards and register new and old clients
- Followed confidentially regulations to maintain privacy
- Update records with new information
- Assisted with typing, data entry, and answering incoming calls as required
- Sorted all paperwork and documents alphabetically and according to dates and significance
- Provided excellent customer care by responding to inquiries and requests for information
- Assisted with record management system implementation and maintenance to streamline operations
- Maintained accuracy of records by verifying accuracy of data in records
- Participated in training and other learning opportunities to expand knowledge of company and position
- Coordinated with various departments to support cross-functional needs
- Input data into computer programs and filing systems
- Followed exact procedures for handling transfers and other releases of medical records
- Maintained accuracy, completeness, and security for medical records and health information
- Verified accuracy of patient information in medical records
- Register new client
- Introduced outreaches to various communities and churches on need of using NHIS
- Followed up with medical staff regarding missing information in patient records.
Internal Inspector
Ecom Ghana Ltd
11.2015 - 12.2015
- Updating and filing of 100 farmer records
- Train and coach farmers on good agricultural, environmental and social practices
- Developed strong organizational and communication skills through coursework and volunteer activities
- Demonstrated respect, friendliness and willingness to help wherever needed
- Learned and adapted quickly to new technology and software applications
- Ran errands and provided general office support in professional environment
- Gained strong leadership skills by managing projects from start to finish
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Information Officer
Attachment, Obuasi Municipal Assembly
06.2015 - 07.2015
- Writing daily and monthly activities reports
- Conducting marketing surveys.
Education
Postgraduate Diploma In Professional Marketing -
The Chartered Institute of Marketing- CIM-UK
Diploma In Caregiving - Caregiving
Alison
Ireland 06.2024 - 06.2024
Certificate In First Aid & CPR/AED level C (BL) CSA Standard First Aid Blended Basic Life Support -
International Business Management Institute (IBMS) - Berlin, Germany
06.2024
Certificate In Basics Of Project Management -
International Business Management Institute (IBMS) - Berlin, Germany
10.2023
Diploma In Sales and Marketing Operations -
Uniathena (Athena Global Education)
03.2023
Certificate In Sales And Marketing -
Harley Reed Ghana - Accra
08.2022
Certificate In Marketing Essentials: Sales And Marketing -
International Business Management Institute (IBMS) - Berlin, Germany
04.2021
Higher National Diploma (HND): Communications -
Institute of Business Management & Journalism - Kumasi
07.2013
Certificate of Proficiency: Motor Vehicle Mechanic -
National Vocational Training Institute - Kumasi
09.2009
Diploma In Automotive Systems Trianing - Mechanic
Alison
Ireland 07.2024 - 07.2024
Skills
- Selling and serving
- Public relations
- Outstanding salesmanship
- Tools and mechanical equipment
- Sales and promotions
- Mechanical troubleshooting and diagnostics
- Understanding of sales retention
Accomplishments
- 2021 2nd Round Up Sales Man of the year 2021
- Resolved product issue through consumer testing
- Documented and resolved issues which led to achieving 2021 target
Hobbies and Interests
- Problem Solving
- Creative thinking
- Learning new things
Languages
English
Professional Working
Certification
ACIM
First Aid & CPR/AED Level C (BL) CSA
Basic Life Support (HCP)
Timeline
Diploma In Automotive Systems Trianing - Mechanic
Alison
07.2024 - 07.2024
Diploma In Caregiving - Caregiving
Alison
06.2024 - 06.2024
Assistant Senior Officer
Ecom Ghana Limited
11.2019
Medical Records Officer
Mary Akoto Memorial Hospital and Maternity
09.2017 - 05.2019
Records Officer
National Service Personnel, Peter's Hospital
09.2016 - 08.2017
Internal Inspector
Ecom Ghana Ltd
11.2015 - 12.2015
Information Officer
Attachment, Obuasi Municipal Assembly
06.2015 - 07.2015
Public Relations Officer
Our Charity Foundation
01.2014 - 01.2018
ACIM
First Aid & CPR/AED Level C (BL) CSA
Basic Life Support (HCP)
Postgraduate Diploma In Professional Marketing -
The Chartered Institute of Marketing- CIM-UK
Certificate In First Aid & CPR/AED level C (BL) CSA Standard First Aid Blended Basic Life Support -
International Business Management Institute (IBMS) - Berlin, Germany
Certificate In Basics Of Project Management -
International Business Management Institute (IBMS) - Berlin, Germany
Diploma In Sales and Marketing Operations -
Uniathena (Athena Global Education)
Certificate In Sales And Marketing -
Harley Reed Ghana - Accra
Certificate In Marketing Essentials: Sales And Marketing -
International Business Management Institute (IBMS) - Berlin, Germany
Higher National Diploma (HND): Communications -
Institute of Business Management & Journalism - Kumasi
Certificate of Proficiency: Motor Vehicle Mechanic -
National Vocational Training Institute - Kumasi
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