Franz Stenschke
Richmond,BC
Summary
Proven achiever with Air Canada, I excelled in transforming customer challenges into opportunities, boosting satisfaction even during peak times. My blend of exceptional people skills and problem-solving prowess, coupled with a knack for teamwork and collaboration, ensured high-quality service delivery and repeat business.
Overview
13
13
years of professional experience
Work History
Air Canada Customer Service and Sales Associate
Air Canada
10.2011 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
Graduated - Sports Broadcasting
Montreal School of Radio And Broadcasting
Montreal06.2011
High School Diploma -
Rosemount High School
Montréal, QC06.2007
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Outgoing Personality
Languages
English
Full Professional
Spanish
Full Professional
French
Full Professional
German
Professional Working
Italian
Elementary
Additional Information
2011 Covered Boxing PPV's for Los Angeles Boxing channel "On the grind boxing" such as Pascal Vs Hopkins 2 and Bute Vs Miranda
Took roughly 5000$ capital in a self directed TFSA in 2013 and turned into over 250k end of 2017
Competed in the 1998 Canadian Baseball Championship for Team British Colombia
Timeline
Air Canada Customer Service and Sales Associate
Air Canada
10.2011 - Current
Graduated - Sports Broadcasting
Montreal School of Radio And Broadcasting
High School Diploma -
Rosemount High School
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