Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Francis Alexander

Brantford,ON

Summary

Address: 3523,43 Avenue NW Edmonton, Alberta T6L4J5 About Communicative Customer Service Executive experienced in solving problems and building great client rapport. An enthusiastic team player. Pursuing a new position where honesty will be valued.

Overview

23
23
years of professional experience

Work History

Customer Service

Tim Hortons
09.2023 - 10.2023
  • Taking Orders Processing payments and preparing and serving food and beverages.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Baker

Aarya Bakery
08.2012 - 06.2023
  • Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes and other baked goods
  • Utilize measuring instruments, commercial-grade mixers and ovens to bake cakes and Pastries
  • Measured, mixed and prepared raw materials according to company specifications and recipes.

Shift Supervisor

Ambrosia Coffee and Pastery
02.2001 - 03.2006
  • Handled large amounts of cash drawer daily within prescribed balancing guidelines
  • Met and exceeded productivity targets by handling every interaction with top customer service.

Cashier

Indian Coffee House
07.2007 - 07.2011
  • Greeted customers and responded to informational requests processed.
  • Credit Card, EBT and gift certificate payments in electronic computer systems.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

PR William High School
Trivandrum India
03.1993

GED -

National Institute Of Open Schooling
Trivandrum India
04.2015

Skills

  • Skills Client Relationship Management
  • Payment Management
  • Public Speaking Skills
  • Crisis management
  • Team Player

Languages

English
Elementary

Timeline

Customer Service

Tim Hortons
09.2023 - 10.2023

Baker

Aarya Bakery
08.2012 - 06.2023

Cashier

Indian Coffee House
07.2007 - 07.2011

Shift Supervisor

Ambrosia Coffee and Pastery
02.2001 - 03.2006

High School Diploma -

PR William High School

GED -

National Institute Of Open Schooling

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Francis Alexander