Frances Randerson-Lavender
Lindsay,ON
Summary
Newly trained Medical Office Assistant with extensive work experience in fast paced environments which require attention to detail, multi-tasking, record keeping and completion of time sensitive documentation both in written form and in computer databases. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
37
37
years of professional experience
Work History
Volunteer
Community Care City of Kawartha Lakes
Lindsay, ON
09.2021 - Current
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Offered support and assistance to community members.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Organized and maintained records of volunteer hours.
- Entered data into computer systems, updating records, and files with new information.
- Resolved complaints or issues using strong customer service and engagement skills.
Elementary Special Education Teacher
Durham District School Board
Durham Region, ON
10.2001 - 06.2024
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Maintained confidentiality of all student documentation and personal records.
- Designed school scheduling with administrative team to ensure effective implementation of all staff and curricula.
- Remained calm and patient in student interactions to support individual growth and development.
- Integrated educational software programs into daily lesson plans to enhance student learning outcomes.
- Developed school wide events (500+ students) in support of the environment, fundraising, and special event days.
English as a Second Language Teacher
Toronto District Separate School Board
Toronto, ON
10.1987 - 05.1996
- Supported English Language Learners by providing additional resources tailored towards their specific needs.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
Education
Bachelor of Arts - Psychology/English
York University
Toronto, ON06-1986
Bachelor of Education - Primary/Junior
York University
Toronto, ON06-1986
Some College (No Degree) - Medical Office Assistant Diploma
Oxford College of Arts, Business, And Technology
PeterboroughSkills
- Schedule Management
- Attention to Detail
- Phone and Email Etiquette
- Computer Skills
- Problem-Solving
- Multitasking and Organization
- Workload Management
- Records Management
Timeline
Volunteer
Community Care City of Kawartha Lakes
09.2021 - Current
Elementary Special Education Teacher
Durham District School Board
10.2001 - 06.2024
English as a Second Language Teacher
Toronto District Separate School Board
10.1987 - 05.1996
Bachelor of Arts - Psychology/English
York University
Bachelor of Education - Primary/Junior
York University
Some College (No Degree) - Medical Office Assistant Diploma
Oxford College of Arts, Business, And Technology
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