Franca Young
Airdrie
Summary
Professional with a proven track record of providing exceptional support and care within a wide variety of community settings. Adept at building strong relationships, ensuring effective communication, and addressing diverse needs of each individual. Results-oriented achiever with proven strategic thinking to deliver impactful solutions and enhance organizational performance in a fast-paced environment. Looking to enhance my knowledge and skills in a challenging and friendly environment.
Overview
2026
2026
years of professional experience
Work History
Community Support Worker
Fisher Farm
2019 - Current
- Helping foster a sense of empowerment and wellbeing to individuals by providing supports and skills to maintain in their homes.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Strengthened family dynamics by facilitating open communication channels between clients and their loved ones during difficult times.
- Enhanced client life skills through development and implementation of educational programs and activities, while feeling safe, respected and comfortable.
Personal Trainer
Urban Sunrise Health & Fitness
2019 - 2024
- Conduct personalized fitness assessments to create tailored workout programs that enhanced success of everyone's personal fitness goal.
- Monitoring clients progress, and adjusting program to fit individual needs and desires as needed.
- Educated clients on innovative training techniques, reducing risk of injury during workouts, and enhance client performance.
- Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
- Fostered a positive workout environment with upbeat energy and professional demeanor.
- Collaborated with other fitness professionals to design effective cross-training programs.
Bus Driver
Chinook Edge Transportation Services
2017 - 2024
- Transported passengers safely along prescribed routes according to tight schedules.
- Maintained a clean bus interior and ensuring vehicle safety by completing pre- and post-trip bus inspections following safety standards and district regulations. Addressing any issues promptly.
- Improved on-time performance with efficient route planning and time management.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Receptionist Administrator
Plains Fabrication & Supply
2012 - 2014
- First point of contact for all clients, vendors and visitors. Addressing each individual specific needs with a professional and welcoming demeanor.
- Handled complaints and questions, and re-directed calls to other team members efficiently.
- Streamlining organization of the filing system to enhance retrieval of of client records and company documents
- Processed incoming/outgoing mail, prioritizing urgency, and applying appropriate internal policies relating to chain of possession in a timely manner.
- Excelled in daily data entry, inventory management, and supply ordering operations.
Education
Fitness And Nutrition Certification -
FIT CHICKS ACADEMY
01-2022
Transitional Vocational Program -
MOUNT ROYAL COLLEGE
01-2020
High School Diploma -
GEORGE MCDOUGALL HIGH SCHOOL
01-2019
Photography Program -
MOUNT ROYAL UNIVIERSITY
01-2013
Introduction To Event Planning Course -
MOUNT ROYAL COLLEGE
01-2010
Skills
- Behavioral Support
- Disability Awareness
- Transportation Assistance
- Individualized Support
- Customer Service
- Client Advocacy
- Photography
- Time-management
- Data entry and reporting
- Nutrition support
- Health promotion
- Adaptability
- Compassionate
- Educational guidance
Timeline
Community Support Worker
Fisher Farm
2019 - Current
Personal Trainer
Urban Sunrise Health & Fitness
2019 - 2024
Bus Driver
Chinook Edge Transportation Services
2017 - 2024
Receptionist Administrator
Plains Fabrication & Supply
2012 - 2014
Fitness And Nutrition Certification -
FIT CHICKS ACADEMY
Transitional Vocational Program -
MOUNT ROYAL COLLEGE
High School Diploma -
GEORGE MCDOUGALL HIGH SCHOOL
Photography Program -
MOUNT ROYAL UNIVIERSITY
Introduction To Event Planning Course -
MOUNT ROYAL COLLEGE
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