Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Foram Mistry

SCARBOROUGH,ON ,CANADA

Summary

Skilled Front Desk Supervisor successful at solving a range of daily issues with an efficient and professional attitude. Demonstrated adapting to changing demands and learn new information quickly. Skilled in training and managing personnel and providing excellent shift coverage to meet guest needs.

Overview

3
3
years of professional experience

Work History

FRONT DESK EXECUTIVE

Unicorn infosolution PVT LTD
Ahemdabad, India
08.2023 - 12.2024
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Knowledge about customer handling, create reports of customer complain of regarding issue.
  • Logistics in system part received and return process.
  • Creating repairs and place order as per customer issue.

CUSTOMER SERVICE EXECUTIVE

IVENUS Apple Authorise service provider
Ahemdabad, India
12.2022 - 07.2023
  • Resolved customer complaints in a timely manner while maintaining professional attitude.
  • Developed strong relationships with customers by providing knowledgeable advice on products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

SALES ASSISTANT

VIVO experience center
Ahemdabad, India
10.2021 - 12.2022
  • Greeted customers and provided assistance with product selection.
  • Assisted in creating displays to promote products.
  • Informed customers about current promotions and discounts.
  • Managed inventory levels and replenished stock as needed.
  • Assisted customers with product selections and inquiries.

Education

Bachelor of Commerce - Accounting

Gujarat University
Ahmedabad, India
10.2018

Skills

  • File Management
  • Conflict and issue documentation
  • Customer Service
  • Issue Resolution
  • Customer service expertise
  • Front Desk Supplies Management
  • Sales executive
  • Sales Support

Languages

English
Professional

Timeline

FRONT DESK EXECUTIVE

Unicorn infosolution PVT LTD
08.2023 - 12.2024

CUSTOMER SERVICE EXECUTIVE

IVENUS Apple Authorise service provider
12.2022 - 07.2023

SALES ASSISTANT

VIVO experience center
10.2021 - 12.2022

Bachelor of Commerce - Accounting

Gujarat University
Foram Mistry