Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harmanpreet Singh

Edmonton,AB

Summary

Experienced Hotel Front Desk Supervisor with a strong background in hospitality management and extensive knowledge of front desk operations. Cultivates positive relationships with employees and guests, resulting in increased customer loyalty. Possesses excellent proficiency in hotel property management and staffing, allowing for seamless multitasking across various areas of hotel management. Skilled in training and mentoring new employees, providing valuable guidance and supervision. Accomplished Hotel Front Desk Coordinator with over 3 years of experience in hospitality management. Demonstrates a deep understanding of front desk operations and a proven track record of building positive relationships with employees and guests to foster customer loyalty.

Overview

3
3
years of professional experience

Work History

Front Desk Executive

Burger Hut
10.2022 - 11.2023
  • Supervised front desk cash management, accepted and recorded vouchers and processed credit cards
  • Supervised front desk operations, enabling guests to receive superior customer service from hotel staff
  • Implemented adequate controls for protection of hotel's financial assets against loss
  • Managed front desk maintenance of client records and lab data
  • Greeted guests at front desk and engaged in pleasant conversations while having their orders
  • In addition to serving on-site guests, I took care of incoming calls
  • I provide basic information, such as dishes and their prices etc

Data Entry Clerk

Verka Dairy
10.2020 - 06.2022
  • Transferred data from hard copy to computer files and database systems
  • Entered data by inputting alphabetic and numeric information using established procedures
  • Compared transcribed data with source documents to correct any errors
  • Resolved computer and software problems without anyone's help
  • Stored completed documents in appropriate locations
  • Typed information and data provided by customers, verifying data integrity and completeness for record keeping accuracy

Education

High School Diploma - Arts

Saint Soldier Senior Secondary School
Lakhna, Punjab
04.2022

Skills

  • Cash Handling
  • Problem-Solving Skills
  • Effective Planning
  • Guest Safety
  • Office Management
  • Conflict and Issue Documentation
  • Time Management
  • File Management
  • Property Management Systems
  • Cash Management

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional

Timeline

Front Desk Executive

Burger Hut
10.2022 - 11.2023

Data Entry Clerk

Verka Dairy
10.2020 - 06.2022

High School Diploma - Arts

Saint Soldier Senior Secondary School
Harmanpreet Singh