Dynamic Shift Leader with a strong focus on team motivation and customer service excellence. Proven ability to enhance operational efficiency and foster a positive workplace culture while ensuring compliance with quality standards.
Overview
4
4
years of professional experience
Work History
Shift Leader
Taco Bell
South Lake Tahoe, CA
08.2022 - Current
Supervised daily operations to ensure compliance with quality and safety standards.
Trained and mentored team members on food preparation techniques and customer service excellence.
Managed inventory levels, conducting regular stock checks to minimize waste and optimize supply chain efficiency.
Implemented process improvements that enhanced speed of service during peak hours.
Resolved customer complaints effectively, fostering a positive dining experience and enhancing brand loyalty.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
Education
Cannabis Agriculture And Horticultrue Certificate - Cannabis Agriculture And Horticulture
St. Cloud State University
St. Cloud, MN
09-2025
High School Diploma -
South Lake Tahoe Highschool
South Lake Tahoe
06-2024
Skills
Positive attitude
Cash handling
Team leadership
Problem-solving
Flexible schedule
Team motivation
Customer service focus
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Shift Leader
Taco Bell
08.2022 - Current
Cannabis Agriculture And Horticultrue Certificate - Cannabis Agriculture And Horticulture