Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Felix Moreno Guzman

South Lake Tahoe

Summary

Dynamic Shift Leader with a strong focus on team motivation and customer service excellence. Proven ability to enhance operational efficiency and foster a positive workplace culture while ensuring compliance with quality standards.

Overview

4
4
years of professional experience

Work History

Shift Leader

Taco Bell
South Lake Tahoe, CA
08.2022 - Current
  • Supervised daily operations to ensure compliance with quality and safety standards.
  • Trained and mentored team members on food preparation techniques and customer service excellence.
  • Managed inventory levels, conducting regular stock checks to minimize waste and optimize supply chain efficiency.
  • Implemented process improvements that enhanced speed of service during peak hours.
  • Resolved customer complaints effectively, fostering a positive dining experience and enhancing brand loyalty.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.

Education

Cannabis Agriculture And Horticultrue Certificate - Cannabis Agriculture And Horticulture

St. Cloud State University
St. Cloud, MN
09-2025

High School Diploma -

South Lake Tahoe Highschool
South Lake Tahoe
06-2024

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Flexible schedule
  • Team motivation
  • Customer service focus

Languages

Spanish
Professional Working
English
Professional Working

Timeline

Shift Leader

Taco Bell
08.2022 - Current

Cannabis Agriculture And Horticultrue Certificate - Cannabis Agriculture And Horticulture

St. Cloud State University

High School Diploma -

South Lake Tahoe Highschool
Felix Moreno Guzman