Felicidad Tadeo
Toronto,ON
Summary
Proven professional with expertise in infection control protocols and surgical instrument knowledge, honed at Placement and Residence Inn By Marriot. Demonstrated excellence in streamlining operations and enhancing customer satisfaction, showcasing adaptability and a commitment to professionalism and ethics.
Overview
14
14
years of professional experience
Work History
Medical Device Reprocessing
Placement
2024.06 - 2024.06
- Maintained a high level of cleanliness in the reprocessing department for optimal infection control measures.
- Streamlined department operations with effective organization and prioritization of daily tasks according to urgency levels and facility needs.
- Demonstrated adaptability by effectively managing workload fluctuations due to changing demands or emergencies in the healthcare setting.
- Supported cost-saving initiatives by identifying opportunities for reducing waste and increasing resource utilization efficiencies in the reprocessing department.
Housekeeping Room Attendant
Residence Inn By Marriot
2017.11 - 2024.05
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Receptionist
Walk-in Clinic
2010.12 - 2011.12
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
Associate of Arts - Medical Device Reprocessing Technician
Seneca College of Applied Arts And Technology
North York, ON03.2024
Skills
- Medical terminology understanding
- Surgical Instrument Knowledge
- Professionalism and Ethics
- Infection control protocols
Timeline
Medical Device Reprocessing
Placement
2024.06 - 2024.06
Housekeeping Room Attendant
Residence Inn By Marriot
2017.11 - 2024.05
Receptionist
Walk-in Clinic
2010.12 - 2011.12
Associate of Arts - Medical Device Reprocessing Technician
Seneca College of Applied Arts And Technology
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