Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fatemeh Alemi

Toronto,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.with 13 years resume as health providers in hospital and 2 years work in Canada as customer representative.

Overview

17
17
years of professional experience
3
3
years of post-secondary education

Work History

Customer Service Representative

Real Canadian super store
12.2024 - Current
  • Developed positive relationships with customers through friendly interactions.
  • Collaborated with team members to resolve customer complaints effectively.
  • Handled returns and exchanges according to store policies and procedures.
  • Provided support during busy periods to ensure smooth operations.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Prepared Foods Team Member

Provigo.loblows company
Montreal, Quebec
09.2023 - 09.2024
  • Prepared fresh food items according to company
  • Followed recipes for preparing various types of hot and cold foods.
  • Ensured all food safety and sanitation guidelines were followed.
  • Engaged in continuous learning about new cooking techniques and food trends.
  • Prepared diverse selections of hot and cold foods following standardized recipes and presentation standards.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Anesthesia Technician

Bahman hospital Iran
09.2008 - 04.2023
  • Maintained anesthesia equipment for safe and efficient operation during surgeries.
  • Prepared and sterilized instruments for anesthesia procedures in operating rooms.
  • Assisted anesthesiologists in monitoring patient vital signs during surgeries.
  • Performed CPR in crisis situations under direction of doctor in charge until anesthesiologist arrived.
  • Supported patients with proper positioning for spinals and epidurals to enhance success and minimize risks.
  • Administered blood, blood products and supportive fluids.
  • Communicated closely with patients to obtain in-depth health histories before calculating dosages and administering anesthetics.

. team work and focus with emotions and physical patients support

Education

CPR & AED - Heaven Can’t Wait .Toronto

CPR &AED Certification
11.2024 - 11.2024

Bachelor of Science - International Anesthesia Bachelors.health Provider

Iran Tehran
01.2008 - 09.2010

Skills

Communication in both languages Farsi and English

  • Team collaboration
  • Time management
  • Effective communication
  • Problem solving
  • Stress management
  • Active listening
  • Decision making
  • High-energy attitude
  • Multitasking and organization
  • Hospitality and accommodation
  • Adaptability and flexibility

Timeline

Customer Service Representative

Real Canadian super store
12.2024 - Current

CPR & AED - Heaven Can’t Wait .Toronto

CPR &AED Certification
11.2024 - 11.2024

Prepared Foods Team Member

Provigo.loblows company
09.2023 - 09.2024

Anesthesia Technician

Bahman hospital Iran
09.2008 - 04.2023

Bachelor of Science - International Anesthesia Bachelors.health Provider

Iran Tehran
01.2008 - 09.2010
Fatemeh Alemi