Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Faria Majeed

Mississauga,ON

Summary

A multilingual policy analyst with experience in legal investigations and financial services. Proficient in software tools and statistical analysis, with a Masters in Public Policy, Administration, and Law. Demonstrated leadership in project management and a strong understanding of regulatory frameworks. Proven integrity and collaboration in both governmental and private sectors.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Integrity Services Investigator

Economic Social Development Canada
2021.07 - Current
  • Investigations: Conducted comprehensive investigations into the misuse and/or abuse of Employment Insurance benefits, Pension benefits, Temporary Foreign Worker program, and Social Insurance Numbers, ensuring adherence to relevant legislation and policies
  • Collaboration: Worked closely with various entities, including local and regional police, RCMP, other federal agencies, and victims of identity theft, facilitating effective communication and coordination
  • Decision Making: Utilized keen judgment and decision-making skills to assess eligibility, gathering information through interviews and research, ensuring that government benefits were granted only to those qualified
  • Legal Recommendations: Recommended appropriate penalties, sanctions, and even prosecutions, fully understanding the legal parameters set out under the related Acts and Regulations
  • Reporting: Meticulously researched, analyzed, and drafted detailed reports of investigations, providing clear and concise recommendations for senior management, demonstrating excellent written communication skills
  • Resolution Efficiency: Successfully maintained an average resolution rate of 130 cases per year, showcasing efficiency and dedication to maintaining the integrity of governmental programs

Junior Policy Analyst

Ontario Ministry of Education
2022.01 - 2022.04
  • Worked on ministry project initiatives, planning, leading, and implementing proposals, briefing notes, and funding agreements such as the Policy/Program Memorandum# 168.
  • Legislative Monitoring: Kept abreast of current government legislative and decision-making processes, reviewing and analyzing policy proposals
  • Stakeholder Engagement: Led and participated in stakeholder consultations, utilizing consensus-building and mediation skills
  • Strategic Alignment: Ensured policy alignment with provincial strategic directions
  • Economic Analysis: Developed data models, assessing the financial, economic, and environmental impacts of recommendations.

Payment Services Officer

Economic Social Development Canada (ESDC)
2020.03 - 2021.07
  • Decision Making: Rendered decisions on applications for benefits, assessing eligibility through validation of information from clients and employers
  • Legislative Compliance: Utilized analytical skills to research and analyze claims against existing legislation
  • Project Management: Demonstrated organizational skills to plan, prioritize, and manage project initiatives under tight deadlines.

Financial Services Representative

CIBC
2018.12 - 2020.02
  • Client Consultation: Conducted personalized client meetings to understand priorities and create financial plans
  • Financial Expertise: Applied knowledge of cash management, credit, investment, and wealth protection
  • Customer Satisfaction: Achieved 18/20 annual survey promoter score, reflecting excellence in customer service.
  • Community Engagement: Participated in marketing and outreach activities to develop personal relationships with clients
  • Case Organization: Ensured proper organization of case files, meeting deadlines, and inputting information into databases
  • Legal Documentation: Drafted legal documents such as contracts, wills, and mortgages
  • Cost Management: Verified case costs, coordinating with attorneys, clients, and providers.

Education

Masters of Public Policy, Administration And Law - Public Policy Analysis, Administrative Law

York University
North York, ON

Bachelor of Arts - Political Science, Sociology, and Women Studies

University of Toronto
Toronto, ON

Skills

  • Software Skills: Advanced proficiency in Microsoft Office, TeamViewer, QuickBooks, Adobe Acrobat Reader
  • Analytical Abilities: Profound analytical skills applying qualitative and quantitative research methods and statistical trend analysis for detailed program evaluation.
  • Project Management: Proven leadership in project management, consultation, and influential decision-making.
  • Regulatory Knowledge: In-depth understanding of The Employment Insurance Act and The Privacy Act reflecting regulatory expertise.

Certification

  • Certifications: Permanent Canadian driver's license (G class), supporting mobility and flexibility in various roles.

Timeline

Junior Policy Analyst

Ontario Ministry of Education
2022.01 - 2022.04

Integrity Services Investigator

Economic Social Development Canada
2021.07 - Current

Payment Services Officer

Economic Social Development Canada (ESDC)
2020.03 - 2021.07

Financial Services Representative

CIBC
2018.12 - 2020.02

Masters of Public Policy, Administration And Law - Public Policy Analysis, Administrative Law

York University

Bachelor of Arts - Political Science, Sociology, and Women Studies

University of Toronto
  • Certifications: Permanent Canadian driver's license (G class), supporting mobility and flexibility in various roles.
Faria Majeed