Farah Fleurisme
Kanata,ON
Summary
Highly experienced leader known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bilingual Inside Sales Representative & Account Manager
FARAH FLEURISME
- Completed quotes and sales opportunities upselling variety of offered services
- Manage accounts for different lines of business
- Manage existing customer retention (retaining existing customers rate : 80%)
- Leverage Salesforce for business expansion
- Key member of sales team in contract and training of personnel and projects
- First point of contact for customer interactions
- Upselling key services based on clients' ever-changing demands
- Key coordinator for ensuring team meets target KPIs
- Facilitate and coordinate team learnings based on ever-changing demands of company/clients.
Sales Coordinator - Inside Sales
FARAH FLEURISME
- Completed quotes and sales opportunities upselling variety of offered services
- Manage accounts for different lines of business
- Manage existing customer retention (retaining existing customers rate : 80%)
- Leverage Salesforce for business expansion
- Key member of sales team in contract and training of personnel and projects
- First point of contact for customer interactions
- Upselling key services based on clients' ever-changing demands
- Key coordinator for ensuring team meets target KPIs
- Facilitate and coordinate team learnings based on ever-changing demands of company/clients.
Campus Secretary - Youth Leader & Overseer
Tabernacle of Glory Canada Inc.
01.2022 - Current
- Office administrative duties (answer calls, emails, letters)
- Prepare customer contracts and invoices
- Managed sub-contractors (hours, payroll, inventory, work progress, reports)
- Create and manage cleaners schedules.
Board Member
L'Etoile Filante
01.2020 - 01.2024
- Daycare from babies to pre-K
- Before and after school care
- Summer camp
- Organize and host meetings
- Create and update service contracts
- Create and maintain student database and web page
- Host fundraising and events
- Prepare communications.
Board Member, President
Love Works
01.2020 - 12.2021
- Non-profit organization servicing language tutoring and funding education in developing nations.
Office Manager - Receptionist - Secretary
Meticulous Cleaning Services
07.2018 - 10.2018
- Office administrative duties (answer calls, emails, letters)
- Prepare customer contracts and invoices
- Managed sub-contractors (hours, payroll, inventory, work progress, reports)
- Create and manage cleaners schedules.
Education
BBA - Project Management
Yorville University
06.2025
BBA - Health Sciences
Tomlinson Environmental Services Ltd.
Ottawa, ON06.2014
Skills
- Bilingual (English and French)
- Analytical & Critical skills
- Interpersonal Skills
- Written and Oral Communication
- Effective Time Management
- Leadership & Collaboration
- Flexibility
- Color of Communication MS Excel 2 & 3
- Attention to Detail
- Exceptional customer service
- Cheerful and energetic
- Office Administration
Certification
- CPR, R.W. Tomlinson, 2022
- Standard First Aid CPRAssist, R.W. Tomlinson, 2022
Volunteer Experience
- Board Member, L'Etoile Filante, 2020, 2024
- Campus Secretary - Youth Leader & Overseer, Tabernacle of Glory Canada Inc., 2022, Present
- Office Manager - Receptionist - Secretary, Meticulous Cleaning Services, July 2018, October 2018
References
Available upon request
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Campus Secretary - Youth Leader & Overseer
Tabernacle of Glory Canada Inc.
01.2022 - Current
Board Member
L'Etoile Filante
01.2020 - 01.2024
Board Member, President
Love Works
01.2020 - 12.2021
Office Manager - Receptionist - Secretary
Meticulous Cleaning Services
07.2018 - 10.2018
Bilingual Inside Sales Representative & Account Manager
FARAH FLEURISME
Sales Coordinator - Inside Sales
FARAH FLEURISME
BBA - Project Management
Yorville University
BBA - Health Sciences
Tomlinson Environmental Services Ltd.