Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
References
Languages
Timeline
Generic

Farah Fleurisme

Kanata,ON

Summary

Highly experienced leader known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bilingual Inside Sales Representative & Account Manager

FARAH FLEURISME
  • Completed quotes and sales opportunities upselling variety of offered services
  • Manage accounts for different lines of business
  • Manage existing customer retention (retaining existing customers rate : 80%)
  • Leverage Salesforce for business expansion
  • Key member of sales team in contract and training of personnel and projects
  • First point of contact for customer interactions
  • Upselling key services based on clients' ever-changing demands
  • Key coordinator for ensuring team meets target KPIs
  • Facilitate and coordinate team learnings based on ever-changing demands of company/clients.

Sales Coordinator - Inside Sales

FARAH FLEURISME
  • Completed quotes and sales opportunities upselling variety of offered services
  • Manage accounts for different lines of business
  • Manage existing customer retention (retaining existing customers rate : 80%)
  • Leverage Salesforce for business expansion
  • Key member of sales team in contract and training of personnel and projects
  • First point of contact for customer interactions
  • Upselling key services based on clients' ever-changing demands
  • Key coordinator for ensuring team meets target KPIs
  • Facilitate and coordinate team learnings based on ever-changing demands of company/clients.

Campus Secretary - Youth Leader & Overseer

Tabernacle of Glory Canada Inc.
01.2022 - Current
  • Office administrative duties (answer calls, emails, letters)
  • Prepare customer contracts and invoices
  • Managed sub-contractors (hours, payroll, inventory, work progress, reports)
  • Create and manage cleaners schedules.

Board Member

L'Etoile Filante
01.2020 - 01.2024
  • Daycare from babies to pre-K
  • Before and after school care
  • Summer camp
  • Organize and host meetings
  • Create and update service contracts
  • Create and maintain student database and web page
  • Host fundraising and events
  • Prepare communications.

Board Member, President

Love Works
01.2020 - 12.2021
  • Non-profit organization servicing language tutoring and funding education in developing nations.

Office Manager - Receptionist - Secretary

Meticulous Cleaning Services
07.2018 - 10.2018
  • Office administrative duties (answer calls, emails, letters)
  • Prepare customer contracts and invoices
  • Managed sub-contractors (hours, payroll, inventory, work progress, reports)
  • Create and manage cleaners schedules.

Education

BBA - Project Management

Yorville University
06.2025

BBA - Health Sciences

Tomlinson Environmental Services Ltd.
Ottawa, ON
06.2014

Skills

  • Bilingual (English and French)
  • Analytical & Critical skills
  • Interpersonal Skills
  • Written and Oral Communication
  • Effective Time Management
  • Leadership & Collaboration
  • Flexibility
  • Color of Communication MS Excel 2 & 3
  • Attention to Detail
  • Exceptional customer service
  • Cheerful and energetic
  • Office Administration

Certification

  • CPR, R.W. Tomlinson, 2022
  • Standard First Aid CPRAssist, R.W. Tomlinson, 2022

Volunteer Experience

  • Board Member, L'Etoile Filante, 2020, 2024
  • Campus Secretary - Youth Leader & Overseer, Tabernacle of Glory Canada Inc., 2022, Present
  • Office Manager - Receptionist - Secretary, Meticulous Cleaning Services, July 2018, October 2018

References

Available upon request

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Campus Secretary - Youth Leader & Overseer

Tabernacle of Glory Canada Inc.
01.2022 - Current

Board Member

L'Etoile Filante
01.2020 - 01.2024

Board Member, President

Love Works
01.2020 - 12.2021

Office Manager - Receptionist - Secretary

Meticulous Cleaning Services
07.2018 - 10.2018

Bilingual Inside Sales Representative & Account Manager

FARAH FLEURISME

Sales Coordinator - Inside Sales

FARAH FLEURISME

BBA - Project Management

Yorville University

BBA - Health Sciences

Tomlinson Environmental Services Ltd.

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Farah Fleurisme