Fanny Stella Yanez Ortiz
Calgary,AB
Overview
10
10
years of professional experience
Work History
Cleaning Supervisor
Maids and blue
Calgary, AB
01.2014 - Current
- I clean houses like moven out moven in.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Practiced safe work habits and wore protective safety equipment.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Maintained records of completed tasks including work orders and time sheets.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Communicated guest service scores to drive improvement and higher guest satisfaction.
- Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
- Managed daily cleaning operations and staff of up to 10 cleaners.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Swept and damp-mopped private stairways and hallways.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Performed basic repairs such as replacing light bulbs or minor plumbing issues as needed.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Construction Worker
Renopross
Calgary, AB
01.2022 - 12.2023
- Assisted with diverse construction challenges to help team and customer.
- Cleaned or prepared construction sites to eliminate hazards.
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
- Addressed and resolved on-site problems to keep teams on-task and avoid development of larger concerns.
- Used laser measuring tools to calculate lengths, widths and heights.
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
Cleaner
Cervantes
Calgary, AB
01.2014 - 06.2014
- Emptied wastebaskets and replaced liners.
- Transported trash and hazardous waste to appropriate disposal area.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Washed windows both inside and outside of the facility.
- Stripped, sealed and polished floors.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Education
High School Diploma -
Columbia College
Calgary, AB06-2012
Skills
- Scheduling and Planning
- Schedule Management
- Task Delegation
- Invoicing
- Client Relations
- Recruitment and Hiring
- Cleaning Practices
- Window Cleaning
- Cleaning and Sanitation
Timeline
Construction Worker
Renopross
01.2022 - 12.2023
Cleaning Supervisor
Maids and blue
01.2014 - Current
Cleaner
Cervantes
01.2014 - 06.2014
High School Diploma -
Columbia College