Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Kasun De Silva

Vancouver,BC

Summary

Cleaning Manager with experience cleaning commercial spaces and managing team of [Number] cleaners. Oversees cleaning of [Type] buildings in liaison with business and property managers to understand cleaning needs and build excellent relationships. Maintains strong awareness of health and safety standards to provide training and guidance to staff. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Highly-qualified Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail. Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures. Innovative [Job Title] with proven record of success in managing large teams of personnel. Promotes high standards of cleanliness and safety. Highly organized and attentive to detail with strong organizational and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Cleaning Supervisor

Care Clean PVT Ltd
04.2019 - 11.2023
  • Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
  • Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
  • Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
  • Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
  • Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
  • Streamlined communication between team members and management, fostering a positive work environment conducive to productivity.
  • Implemented safety guidelines for staff members, reducing workplace accidents and promoting a safe working environment.
  • Cultivated strong relationships with clients through clear communication and attentiveness to their needs, resulting in repeat business.
  • Collaborated with other supervisors to develop best practices for efficient operations across multiple locations.
  • Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
  • Assisted in the hiring process by interviewing potential candidates, selecting top performers who met company standards.
  • Maintained detailed records of completed tasks to track progress towards established goals and ensure compliance with client expectations.
  • Addressed customer complaints promptly by investigating issues thoroughly and implementing corrective actions when necessary.
  • Educated staff on environmentally friendly practices, incorporating sustainable methods into daily operations where possible.
  • Adapted quickly to changing client requirements or unexpected challenges by adjusting schedules as needed while maintaining quality standards.
  • Promoted teamwork among employees through regular meetings and open dialogues about shared goals, fostering a collaborative atmosphere within the organization.
  • Provided ongoing coaching for employees struggling with specific tasks or responsibilities to improve overall skill set within the team.
  • Ensured adherence to all relevant industry regulations and company policies during daily operations at various worksites.
  • Consistently exceeded client expectations by delivering exceptional service and maintaining a strong attention to detail.
  • Demonstrated commitment to continuous improvement by seeking feedback from clients and team members, applying lessons learned to future operations.
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Completed schedules, shift reports, and other business documentation.
  • Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
  • Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
  • Coordinated, directed and monitored cleaning staff in [Type] and [Type] duties by use of manual and electrically powered tools and equipment.
  • Increased employee performance through effective supervision and training.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Evaluated employee performance and developed improvement plans.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Worked with front desk to respond promptly to all guest requests.
  • Managed laundry sorting, washing, drying, and ironing.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Addressed customer feedback and complaints to maximize satisfaction.
  • Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
  • Established and enforced safety protocols and guidelines for staff.
  • Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
  • Monitored staff performance and provided feedback to drive productivity.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Maintained required records of work hours, budgets and payrolls.
  • Coordinated with outside vendors to provide supplies and equipment for staff.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Conducted regular audits of public spaces and staff work areas to maximize quality control.
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
  • Developed and implemented staff recognition programs to motivate and reward employees.
  • Completed financial tasks by estimating costs and preparing and managing budgets.

Office Cleaner

Care Clean PVT Ltd
03.2014 - 03.2019
  • Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, mopping, and dusting.
  • Contributed to a healthy work environment by sanitizing frequently touched surfaces like doorknobs, light switches, and countertops.
  • Boosted employee productivity by maintaining a clutter-free office space through efficient organization and waste disposal.
  • Ensured a safe workspace by timely reporting of potential hazards or maintenance needs to management.
  • Supported facility upkeep by properly washing windows and mirrors for improved appearance and visibility.
  • Optimized resource usage by managing inventory levels of cleaning supplies and reordering when necessary.
  • Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
  • Improved indoor air quality by regularly changing HVAC filters and keeping vents free from dust buildup.
  • Assisted in event preparation and cleanup for company meetings, conferences, or celebrations while adhering to strict deadlines.
  • Promoted sustainability by implementing recycling programs within the office, separating materials accordingly for proper disposal.
  • Reduced cross-contamination risks through the consistent use of color-coded cleaning tools designated for specific areas or tasks.
  • Preserved flooring longevity by applying appropriate treatments to carpets and hard surface floors on a regular basis.
  • Aided in pest prevention efforts with routine inspections for signs of infestation and notifying management if concerns arose.
  • Collaborated effectively with other team members to divide responsibilities and ensure comprehensive coverage of all assigned areas.
  • Received positive feedback from staff regarding the level of cleanliness maintained throughout the office spaces during annual evaluations.
  • Adhered strictly to safety protocols while handling hazardous chemicals or operating heavy machinery such as floor buffers or carpet extractors.
  • Provided exceptional customer service when interacting with employees or visitors inquiring about cleaning schedules or processes.
  • Upheld a professional appearance by wearing designated uniform and maintaining personal hygiene during work hours.
  • Demonstrated adaptability by quickly adjusting to changes in cleaning assignments or procedures as directed by management.
  • Continuously expanded knowledge of best practices for office cleaning through attending training sessions, workshops, or industry conferences.
  • Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
  • Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
  • Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
  • Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
  • Dusted windows and mirrors to allow natural light inside office and maintain clear view of outside.
  • Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
  • Emptied trashcans and transported waste to collection areas.
  • Tidied lobby and reception areas to create professional and welcoming first impression for visitors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Organized storage areas, closets and filing cabinets to prevent buildup of clutter.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Disinfected microwaves, coffee makers and refrigerators to prevent spread of germs and bacteria.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Conducted thorough inspections of offices to report damages and maintenance issues.
  • Operated industrial washing machines and dishwashers to clean linens and dishware.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Maintained floor cleaning and waxing equipment.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Supervised supplies in inventory and submitted reorder requests.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Operated buffers and burnishers to clean and polish floors.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.

Commercial Cleaner

Care Clean PVT Ltd
01.2010 - 03.2014
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
  • Reduced customer complaints by thoroughly training new team members on commercial cleaning best practices and safety guidelines.
  • Streamlined daily tasks for increased efficiency by implementing a systematic approach to routine cleaning procedures.
  • Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
  • Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.
  • Promoted team collaboration and improved morale with open communication, problem-solving skills, and mentoring junior staff members.
  • Completed challenging assignments within tight deadlines, ensuring minimal disruption to clients'' operations during special projects.
  • Exceeded performance quotas by regularly exceeding the expected completion times for assigned tasks without compromising quality.
  • Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
  • Upheld company reputation with exceptional attention to detail while servicing high-profile clientele in luxury venues and upscale properties.
  • Increased client retention rate by fostering strong working relationships through reliable service delivery and professional demeanor.
  • Assisted management in developing customized cleaning plans catering to unique client needs and preferences for enhanced customer satisfaction.
  • Boosted operational efficiency with proper maintenance of equipment inventory levels and timely reporting of supply shortages or damages to supervisors.
  • Ensured compliance with environmental regulations by using eco-friendly products whenever possible during cleaning activities.
  • Conducted regular inspections of team''s work quality to identify areas needing improvement or retraining opportunities for staff members.
  • Collaborated effectively with colleagues on large-scale projects requiring coordinated efforts to achieve desired outcomes within specified timeframes.
  • Safeguarded clients'' property and privacy by following strict security protocols during cleaning assignments in sensitive areas.
  • Initiated process improvements through the identification and elimination of redundant tasks, resulting in increased productivity and cost savings.
  • Demonstrated adaptability by successfully transitioning between diverse work environments, catering to each client''s unique requirements and expectations.
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Maintained clean, neat, and professional entrances.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Kept building entryway glass clean and polished for professional presentation.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Emptied wastebaskets to transport trash and waste to disposal area.
  • Refilled soap dispensers and air fresheners in [Number] bathrooms.
  • Washed windows, walls and ceiling fixtures to remove molds and dusts.
  • Adhered to company policies for appearance, thoroughness, and facility security.
  • Developed and maintained cleaning schedules to clean designated areas and manage shifts.
  • Used steam cleaners and vacuum cleaners to clean floors and carpets.
  • Operated industrial washing machines and dishwashers to clean linens and dishware.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Maintained floor cleaning and waxing equipment.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Supervised supplies in inventory and submitted reorder requests.
  • Operated buffers and burnishers to clean and polish floors.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

Education

High School Diploma -

Dharmashoka College
Ambalangoda
02.2008

Skills

  • Quality Assurance
  • Job Tracking
  • Health and Safety
  • Chemical Handling
  • Workload Prioritization
  • Client Relations
  • Waste Management
  • Scheduling and Planning
  • Recruitment and Hiring
  • Invoicing
  • Schedule Management
  • Supply Coordination
  • Task Delegation
  • Decision Making
  • Customer Service
  • Budgeting and Cost Control
  • Attention to Detail
  • Staff Training
  • Record Keeping
  • Quality Control
  • Organizational Skills
  • Project Management
  • Conflict Resolution
  • Problem Solving
  • Policy Implementation
  • Team Leadership
  • Resource Allocation
  • Equipment Maintenance
  • Time Management
  • Adaptability and Flexibility
  • Inventory Management
  • Performance Evaluation
  • Computer Literacy
  • Multitasking
  • Industry Knowledge
  • Department Coordination
  • Cleaning Practices
  • Staff Evaluations
  • Task Assignment
  • Staff Scheduling
  • Employee Evaluations
  • Ordering Cleaning Supplies
  • Inter-Department Collaboration
  • Pest Control
  • Data Archiving
  • Document Control
  • Quality Assurance Controls
  • Dusting Furniture
  • Budget Administration
  • Cleaning Techniques
  • Expense Tracking
  • Payroll Understanding
  • Cleaning Bathrooms
  • Regulatory Compliance
  • Training and Mentoring
  • Sanitation Standards
  • Customer Relationship Management
  • Performance Improvements
  • Supply Inventory Management
  • Quality Improvements
  • Waste Disposal
  • Payroll Administration
  • Folding Clean Laundry
  • Sorting and Washing Laundry
  • Health and Safety Compliance
  • Report Generation
  • Staff Training and Development
  • Invoice Processing
  • Customer Service-Focused
  • Window Cleaning
  • Vacuuming and Sweeping
  • Guest Relations
  • Cleaning and Sanitation
  • Furniture Cleaning
  • Decision-Making
  • Cross-Department Collaboration
  • Performance Assessment
  • Laundry and Dry Cleaning
  • Facilities Inspection
  • Standards Compliance
  • Equipment Purchasing
  • Stock Planning
  • Stock Inventory Management
  • Clear Communication
  • Complaints Handling
  • Personnel Problem Management
  • Corrective Action Implementation
  • Employee Work Scheduling
  • Policy Enforcement
  • Work Inspection
  • Linens Management
  • Maintenance and Repair Leadership
  • Service Optimization
  • Infection Control
  • Problem-Solving
  • Procedure Implementation
  • Report Preparation
  • Creative Thinking
  • Powered Floor Washers
  • Grounds Maintenance

Languages

English
Full Professional

Affiliations

  • 1. I took part in the “Fire and rescue training” conducted by the “Fire services department of Colombo municipal council” in 2011 and participated all subsequent trainings conducted by them. 2. I have been the “Unit fire warden” who is responsible for managing and safely evacuating the staff in an event of fire danger in the branch premises.
  • 2. I have been the “Unit fire warden” who is responsible for managing and safely evacuating the staff in an event of fire danger in the branch premises.

Timeline

Cleaning Supervisor

Care Clean PVT Ltd
04.2019 - 11.2023

Office Cleaner

Care Clean PVT Ltd
03.2014 - 03.2019

Commercial Cleaner

Care Clean PVT Ltd
01.2010 - 03.2014

High School Diploma -

Dharmashoka College

Similar Profiles

CREATE PROFILE
Kasun De Silva