Overview
Work History
Education
Skills
References
Timeline
Generic

Everson Hamlet

Nobleton,ON

Overview

23
23
years of professional experience

Work History

Transit Operator

Mississauga Transit
Mississauga, ON
08.2001 - Current
  • Responsible for the safe and efficient operation of transit vehicles
  • Providing information to customers with respect to fares, service routes, schedules, short-turns, delays, diversions, emergency situations, transit policies/regulations, etc
  • Demonstrating proper and courteous behaviour towards customers
  • Assisting customers with mobility needs following prescribed procedures for special equipped vehicles
  • Ensured safety of passengers by providing directions, answering questions, and assisting with boarding and disembarking.
  • Responsible for treating passengers and employees with respect and dignity and ensuring the needs of passengers and employees with disabilities are accommodated and/or addressed (within the area of responsibility) in accordance with the Ontario Human Rights Code
  • Maintained safe driving habits to protect property and general public on roadways.
  • Reported major accidents, emergencies and suspicious incidents to supervisors.
  • Responsible for performing pre- and post trip inspections

Security Supervisor

Intercon Security
Toronto, ON
  • Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
  • Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
  • Conducted regular patrols of the premises to identify potential threats or safety hazards.
  • Provided security team leadership and contributed to on-call duties.
  • Supervised property entrances and exits and monitored employee safety.
  • Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
  • Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
  • Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
  • Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
  • Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.

Education

High School Diploma -

Lester B. Pearson Collegiate Institute
Scarborough, ON
06-1991

Skills

  • Resilient when faced with difficult situations
  • Team player and proven leader
  • Thrives in cultured diverse environments
  • Exceptional customer service
  • Excellent time management
  • Flexible and adaptable

References

References available upon request.

Timeline

Transit Operator

Mississauga Transit
08.2001 - Current

Security Supervisor

Intercon Security

High School Diploma -

Lester B. Pearson Collegiate Institute

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Everson Hamlet