EVE GILLMAN
Calgary,AB
Summary
Motivated Service Worker with exceptional social skills, communication abilities and a background in customer service. Dedicated to following health and safety guidelines. I am a proactive team player, with a great willingness to learn new skills, backed by an unwavering commitment to positively impact my work environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Community Health Worker
Island Health Authority
Nanaimo, BC
08.2021 - 02.2022
- Interacted with clients, their relatives, nurses, coworkers, and administrative staff
- Responsible for the well-being and safety of clients under care
- Communicated frequently with the clients to be able to identify their needs and attend to them accordingly
- Followed a client care plan, preformed delegated tasks specific to each client and documented the visit details
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences
- Assisted clients with activities of daily living, promoted independence and quality of life
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy
- Enhanced customer experience by providing exceptional service and promptly addressing concerns.
Care Giver
Home Instead
Nanaimo, BC
05.2021 - 01.2022
- Interacted with clients, their relatives, nurses, coworkers, and administrative staff
- Responsible for the well-being and safety of clients under care
- Communicated frequently with the clients to be able to identify their needs and attend to them accordingly
- Followed a client care plan, preformed delegated tasks specific to each client and documented the visit details
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences
- Assisted clients with activities of daily living, promoted independence and quality of life
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy
- Enhanced customer experience by providing exceptional service and promptly addressing concerns.
Front of House Lead Hand
Sea To Sky Gondola
Squamish, BC
01.2019 - 08.2020
- Boosted team morale and performance through effective communication and motivational strategies
- Streamlined front of house operations for increased efficiency with well-organized scheduling and task delegation
- Maintained a clean, welcoming environment for guests, ensuring optimal dining experiences.
Day Cleaner
Sea To Sky Gondola
Squamish, BC
09.2018 - 01.2019
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs
- Kept the gondola facilities clean at all times for guests
- Answered customer inquiries promptly.
Housekeeper
Pender Island Resort and Spa
Pender Island, BC
02.2018 - 08.2018
- Ensured that all guest rooms are kept up to resort standards
- Collected guest requests and concerns to pass onto maintenance/front desk
- Maintained and kept an organized housekeeping golf cart.
Housekeeper
Baker Creek Mountain Resort
Lake Louise, AB
09.2017 - 12.2017
- Cleaned and checked cleanliness of rooms before guests arrived
- Provided updates to maintenance about any issues with rooms throughout the shift
- Left a detailed written shift report for the manager.
Education
Some College (No Degree) - HCA/ Community Health Care Aid
Vancouver Island University
Nanaimo, BC04-2021
High School Diploma -
Cowichan Secondary School
Duncan, BC06.2015
Skills
- Customer Service
- Organization
- Communication
- Teamwork
- Punctuality
- Problem Solving
- A Strong Work Ethic
Certification
- Powered Industrial Truck Training, 01/2024
- Serving It Right, 09/2020
- Standard First Aid, 05/2021
- WHMIS, 08/2021
- Food Safe, 05/2021
References
- Suzie Phillips, 250-268-7891, SUZIE.PHILIPS@ISLANDHEALTH.CA
- Melissa King, 250-739-7777, MELISSAKING@HOMEINSTEAD.COM
- Richard Bermudez, 604-652-9971, r.bermudez8@gmail.com
Timeline
Community Health Worker
Island Health Authority
08.2021 - 02.2022
Care Giver
Home Instead
05.2021 - 01.2022
Front of House Lead Hand
Sea To Sky Gondola
01.2019 - 08.2020
Day Cleaner
Sea To Sky Gondola
09.2018 - 01.2019
Housekeeper
Pender Island Resort and Spa
02.2018 - 08.2018
Housekeeper
Baker Creek Mountain Resort
09.2017 - 12.2017
Some College (No Degree) - HCA/ Community Health Care Aid
Vancouver Island University
High School Diploma -
Cowichan Secondary School
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