Eustas Mbabazi
Whitby, ON, Canada,ON
Summary
Compassionate, empathy, caring, patient, outgoing as demonstrated during my tenure at Schlegel Villages and St. Ann Elderly Hospital. My knowledge in safe food handling and multitasking, boosts service efficiency by supporting team members and maintaining high sanitation standards. My strong communication, marketing and sales skills have consistently improved team dynamics and client relations, achieving significant results in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Food Service Worker
Schlegel Villages
02.2024 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Maintained safety standards by properly handling food and beverages adhering to sanitation guidelines and upholding proper health standards.
- Developed and maintained positive relationships with customers and team to enhance service.
- Operated dishwashing, Coffee and juice machines according to manufacturer instructions.
- Enhanced customer satisfaction by maintaining a clean and organized dining area of over 100 residents.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Promoted Sanitation by cleaning and organizing kitchen, dining and service areas.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Utilized POS system to receive and process food and beverage orders.
Food Service Worker
St. Ann Elderly Hospital
08.2020 - 07.2022
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Prepared and served various food and drink items to clients' specifications in fast-paced environments over 100 residents.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exceptional service by promptly addressing clients' concerns and special requests.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Cleaned and organized kitchen, dining (set-up) and service areas.
- Greeted clients and answered inquiries regarding menu items and specials.
Sales and Marketing Representative
94.4 Radio Sapientia
07.2016 - 07.2020
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Expanded market reach by conducting thorough industry research and identifying potential new clients.
- Developed customized sales presentations for key clients, resulting in increased business partnerships and sales targets by 60%.
- Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
- Exceeded quarterly sales targets through diligent follow-ups, customer-focused solutions, and persuasive negotiation skills.
- Contributed to event marketing, sales and brand promotion.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Certificate - Personal Support Worker
MISSISSAUGA CAREER COLLEGE
6341 Mississauga Rd Mississauga ON L5N 1A511.2024
Diploma - FOOD SERVICE WORKER
CIMT COLLEGE
55 Nugget Avenue Scarborough ON04.2024
Certificate - Food Service Worker
BUGANDA ROYAL INSTITUTE
Mengo Kampala Uganda11.2021
Skills
- Positive Attitude
- Problem-Solving
- Strong Communication Skills
- Attention to Detail
- Positive Attitude and Energy
- Safe Food Handling
- Multitasking
- Customer Service
- Interpersonal Skills
- Heavy Lifting Capacity
- Special Dietary Needs Understanding
- Table setting expertise
- Plating and Portion Control
Languages
English
Full Professional
Certification
Food Safety
COVID 19 Vaccination
CPR
Timeline
Food Service Worker
Schlegel Villages
02.2024 - Current
Food Service Worker
St. Ann Elderly Hospital
08.2020 - 07.2022
Sales and Marketing Representative
94.4 Radio Sapientia
07.2016 - 07.2020
Certificate - Personal Support Worker
MISSISSAUGA CAREER COLLEGE
Diploma - FOOD SERVICE WORKER
CIMT COLLEGE
Certificate - Food Service Worker
BUGANDA ROYAL INSTITUTE
Food Safety
COVID 19 Vaccination
CPR
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