Eunice Ramos
Mercier,Quebec
Summary
Results-driven professional with a proven history of delivering high-quality work. Recognized for strong communication and collaboration skills, consistently contributing to team success and organizational objectives. Committed to exceptional service and continuous professional growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Device Reprocessing Technician
Endovision | RocklandMD | Chirurgie Mont-Royal
Montreal, Quebec
05.2022 - 12.2024
- Delivered technical assistance to nursing staff for setup and troubleshooting of medical instruments.
- Conducted quality assurance checks on all reprocessed items prior to clinical use.
- Trained staff on proper operation of medical instrumentation related to reprocessing activities.
- Sterilized medical equipment while adhering to protocols for handling contaminated materials.
Production Technician
Cardston Enterprises | SSENSE
Saint-Laurent, Quebec
04.2021 - 05.2022
- Planned work assignments based on worker performance and machine capacity to optimize productivity.
- Troubleshot mechanical issues swiftly, minimizing production delays.
- Collaborated across departments to ensure timely project completions.
- Trained new personnel on operating procedures for production equipment.
- Screened resumes and applications to identify qualified candidates for interviews.
- Conducted initial phone interviews to evaluate candidate qualifications and cultural fit.
- Facilitated onboarding of new hires by providing essential resources and information.
Client Service Representative
Air Canada Vacations
Montreal, Quebec
07.2019 - 09.2020
- Surpassed sales goals through effective implementation of marketing strategies.
- Enhanced productivity by anticipating client needs and delivering exceptional support.
- Managed client accounts through precise data entry and documentation practices.
- Educated clients on product features to improve overall satisfaction levels.
- Built strong client relationships through excellent communication and interpersonal skills.
Education
Diploma of Vocational Studies - Accounting
Shadd Health And Business Centre
Montreal, QC06-2019
High School Diploma -
Ecole Secondaire Saint-Luc
Montreal07-2015
Skills
- Effective Communication
- Data Entry
- Work Planning and Prioritization
- Training Personnel
- Analytical Skills
- Adaptability
- Problem-solving
- Computer Literacy
- Continuous Improvement
- Organizational Growth
- Time Management
- Google Workspace
- Microsoft Office Suite
- Team Player
Languages
English
Native/ Bilingual
French
Professional
Certification
- TICO and OPC
- Basics of FX Trading
References
References available upon request.
Timeline
Medical Device Reprocessing Technician
Endovision | RocklandMD | Chirurgie Mont-Royal
05.2022 - 12.2024
Production Technician
Cardston Enterprises | SSENSE
04.2021 - 05.2022
Client Service Representative
Air Canada Vacations
07.2019 - 09.2020
Diploma of Vocational Studies - Accounting
Shadd Health And Business Centre
High School Diploma -
Ecole Secondaire Saint-Luc
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