EUNICE ONYILOKWU
Winnipeg,MB
Summary
Enthusiastic Fundraiser with 1 year of expertise in soliciting donations by coordinating events, implementing marketing campaigns and developing proposals. Successful in fostering new relationships with potential donors while keeping previous donors engaged. Seeking dynamic position with reputable organization.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fundraiser
Lagos Food Bank Initiative
Lagos, Nigeria
07.2021 - 08.2022
- Developed and implemented fundraising strategies to meet organizational goals.
- Researched potential sponsors, donors, and grant opportunities.
- Maintained relationships with existing donors by providing updates on progress of projects funded by them.
- Processed donor contributions including tracking funds received and issuing receipts or thank you notes.
- Analyzed data related to past fundraising activities in order to improve future efforts.
- Managed database systems for tracking donor information and gift histories.
- Provided support in the planning of annual appeals programs including mailings and online solicitations.
- Ensured compliance with all relevant laws and regulations pertaining to charitable giving.
- Responded promptly to inquiries from potential donors regarding donation process or project details.
- Supported events by recruiting sponsors and volunteers to meet financial and operational needs.
Customer Service Representative
Proteck Engineering and Services Company Limited
Lagos, Nigeria
02.2020 - 04.2021
- Provided primary customer support to internal and external customers.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained up-to-date knowledge of product and service changes.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Updated account information to maintain customer records.
- Managed over 35 calls per day
Education
Bachelor of Science - Nursing
University of Manitoba
Winnipeg06.2026
High School Diploma -
Landmark College, Ikorodu, Lagos.
Lagos, Nigeria07-2018
Skills
- Stocking and Receiving
- Order Processing
- POS System Operations
- Cash Handling
- Data Entry and Maintenance
- Issue and Complaint Resolution
- Efficient and Detail-Oriented
- Fundraising Campaigns
- Program Development
- Donation Solicitation
Certification
Citizenship and Leadership Training - 2017
Certified Basic Health Safety and Environmental Training - 2019
Timeline
Fundraiser
Lagos Food Bank Initiative
07.2021 - 08.2022
Customer Service Representative
Proteck Engineering and Services Company Limited
02.2020 - 04.2021
Bachelor of Science - Nursing
University of Manitoba
High School Diploma -
Landmark College, Ikorodu, Lagos.
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