Favour Nkwocha
Regina,Saskatchewan
Summary
Expert retail sales professional offering 4 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers.
Overview
6
6
years of professional experience
Work History
Fundraiser
Michael Phillips
Regina, SK
05.2022 - Current
- Planned and organized special events, solicited corporate sponsorships and set up matching gift donations to reach financial targets.
- Composed grant proposals and fundraising newsletters to raise capital for non-profit organizations.
- Strategized with client development team members to manage budget and synchronize volunteer efforts to boost funding initiatives.
- Planned and implemented fundraising events.
- Researched and identified potential donors.
Sales/Cashier Manager
Amaobi Mike
Owerri, Imo State
12.2018 - 03.2022
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Built positive relationships with customers to increase repeat business.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Sales/Cashier
Skin
Owerri, Imo
05.2017 - 08.2017
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Checked personal identifications during alcohol and tobacco sales.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Leedel Super Stores
Nzekwe valentine
Owerri, Imo
07.2015 - 05.2017
- Used coordination and planning skills to achieve results according to schedule.
- Identified issues, analyzed information and provided solutions to problems.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Education
Bachelor of Science - Computer Science
University of Regina
Regina, SK07.2026
Skills
- Corporate Fundraising Programs
- Fundraising Campaigns
- Office Operations
- Community Advocacy
- Critical Thinking
- Customer Loyalty
- Room Inventory
- Client Relationships
- POS systems
- Attention to Detail
- Client Service
- Stocking and replenishing
- Merchandising understanding
Accomplishments
- Promoted to Duty manager after only 2years for exceptional performance.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It's never too late to be successful, always have that in mind
Favour beloved
Timeline
Fundraiser
Michael Phillips
05.2022 - Current
Sales/Cashier Manager
Amaobi Mike
12.2018 - 03.2022
Sales/Cashier
Skin
05.2017 - 08.2017
Leedel Super Stores
Nzekwe valentine
07.2015 - 05.2017
Bachelor of Science - Computer Science
University of Regina
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