Ethan Beavor
Moreno Valley
Summary
Dynamic Shift Leader at Jersey Mike's Subs with a proven track record in team supervision and customer service excellence. Skilled in cash handling and problem-solving, I enhanced operational efficiency and resolved customer complaints, fostering loyalty and satisfaction. Committed to safety and continuous improvement, I trained staff to uphold high service standards. Also working for V.I.P Transport I excelled in working with a team in various environments.
Overview
2
2
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
06.2025 - Current
- Supervised team performance to ensure operational efficiency and adherence to safety standards.
- Trained new staff on procedures, equipment usage, and customer service expectations.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Conducted daily briefings to communicate goals and performance metrics to team members.
- Collaborated with management to develop strategies for improving workflow processes.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Moving Laborer
V.I.P Transport
04.2024 - 08.2025
- Collaborated with team members to streamline loading and unloading processes.
- Followed safety protocols to minimize risks during operations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Education
Bachelor of Science - Criminal Justice
Utah Tech
St. George, UTSkills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Training assistance
- Customer service management
- Team supervision
- Safety processes and procedures
Timeline
Shift Leader
Jersey Mike's Subs
06.2025 - Current
Moving Laborer
V.I.P Transport
04.2024 - 08.2025
Bachelor of Science - Criminal Justice
Utah Tech