Esme Dobek
Nanaimo,BC
Summary
To get an opportunity where I can make the best of my potential and contribute to the organization’s growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tenant Support Worker
Vancouver Island Mental Health Society
09.2023 - Current
- Maintain safety of building for both tenants and staff
- Providing support to tenants where necessary, but encouraging independent living
- Reported to management any major changes in resident behavior
- Assisted tenants with daily living needs to maintain self-esteem and general wellness.
- Helped tenants manage and reach individual goals, supporting independent progression and social skills.
Sales Associate(2019-2020) Supervisor( 2020-2022)
The Shoe Company
02.2019 - 09.2022
- Set performance goals for staff members and helped team meet important deadlines
- Delegated tasks to team members according to individual strengths
- Trained new employees on company standards, customer service, and computer operations
- Resolved conflicts arising from incorrect orders or damaged merchandise promptly and professionally
- Developed rapport with new and existing customers
- Troubleshot minor problems and reported larger technical issues
Sales Associate
Showcase
11.2017 - 10.2019
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Met merchandising standards by keeping store stocked and products faced
- Introduced promotions and sale opportunities
- Greeted and escorted customers to product shelves to assist with finding merchandise
- Opened and closed cash registers. balanced cash drawers, and made deposits
Education
High School Diploma -
Nanaimo District Secondary School
Nanaimo, BC06.2017
Skills
- Daily living support
- Health and safety awareness
- Emotional Support
- Verbal and Written Communication
- Sales Quota Management
- Coaching and Mentoring
- Order Management
Certification
- WHMIS Certificate (2019)
- Mental Health First Aid (2023)
- First Aid CPR/AED Level C (2023)
- Food Safe Level 1 (2023)
Timeline
Tenant Support Worker
Vancouver Island Mental Health Society
09.2023 - Current
Sales Associate(2019-2020) Supervisor( 2020-2022)
The Shoe Company
02.2019 - 09.2022
Sales Associate
Showcase
11.2017 - 10.2019
High School Diploma -
Nanaimo District Secondary School