Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Esme Dobek

Nanaimo,BC

Summary

To get an opportunity where I can make the best of my potential and contribute to the organization’s growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Tenant Support Worker

Vancouver Island Mental Health Society
09.2023 - Current
  • Maintain safety of building for both tenants and staff
  • Providing support to tenants where necessary, but encouraging independent living
  • Reported to management any major changes in resident behavior
  • Assisted tenants with daily living needs to maintain self-esteem and general wellness.
  • Helped tenants manage and reach individual goals, supporting independent progression and social skills.

Sales Associate(2019-2020) Supervisor( 2020-2022)

The Shoe Company
02.2019 - 09.2022
  • Set performance goals for staff members and helped team meet important deadlines
  • Delegated tasks to team members according to individual strengths
  • Trained new employees on company standards, customer service, and computer operations
  • Resolved conflicts arising from incorrect orders or damaged merchandise promptly and professionally
  • Developed rapport with new and existing customers
  • Troubleshot minor problems and reported larger technical issues

Sales Associate

Showcase
11.2017 - 10.2019
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers
  • Met merchandising standards by keeping store stocked and products faced
  • Introduced promotions and sale opportunities
  • Greeted and escorted customers to product shelves to assist with finding merchandise
  • Opened and closed cash registers. balanced cash drawers, and made deposits

Education

High School Diploma -

Nanaimo District Secondary School
Nanaimo, BC
06.2017

Skills

  • Daily living support
  • Health and safety awareness
  • Emotional Support
  • Verbal and Written Communication
  • Sales Quota Management
  • Coaching and Mentoring
  • Order Management

Certification

  • WHMIS Certificate (2019)
  • Mental Health First Aid (2023)
  • First Aid CPR/AED Level C (2023)
  • Food Safe Level 1 (2023)

Timeline

Tenant Support Worker

Vancouver Island Mental Health Society
09.2023 - Current

Sales Associate(2019-2020) Supervisor( 2020-2022)

The Shoe Company
02.2019 - 09.2022

Sales Associate

Showcase
11.2017 - 10.2019

High School Diploma -

Nanaimo District Secondary School

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Esme Dobek